3 Simple Steps for Boat Warranty Claim

Step 1:

• Boat will provide general service and technical support to all its customers following the prevalent service and technical support policies.

• Visit the register complaint page and raise a complaint by entering the required details: 'Product Group,' 'Product,' and 'PIN code.'

• The page redirects you to another page requesting your name, email, and mobile number. Please allow access to your location to continue filing a claim. To verify the process, it will send a 4-digit OTP to the registered number.

• Repair or replacement will be carried out through the company’s service center, its authorized service partners, or through door-to-door services.

Step 2:

• If there is a boat authorized service centre near your location, you will be shown the service center name, location, and phone number. Please visit the service centre to claim the warranty.

• Provide them with detailed information regarding the problematic product and the original proof of purchase.

• The proof of purchase should indicate the name and address of the seller, the date and place of purchase, and a valid serial number in case of serialized products.

Step 3:

• If there is no service center near your location, you will be directed to a form where you need to fill out the required details and upload a scanned copy of the invoice

• The team will verify the invoice and arrange the pickup of the product from your address. After inspection, they will ship a replacement to you.

• You can check your warranty status using the Warranty Track link with your registered mobile number and ticket number, then click "Track"

• The replacement product is usually delivered within 0-5 business days

• If it has not been picked up after 5 business days, please email your query to [email protected]

Boat Warranty Period:

• Boat offers a 12-month limited warranty on audio devices, wearables, and power banks

• Boat provides a 24-month limited warranty on standalone cables and chargers.