3 Simple Steps for BORA Kitchen Appliances Warranty Claim:

Step 1:

  • The standard warranty provided by BORA is two years; nonetheless, timely registration will extend your warranty by an additional year. Your name, email, residential address, FD number, and installation date have to be submitted in the registration form.

  • Reading the FAQs section will rectify all your problems and provide you with solutions to the troubles that you have been facing for a while.

Step 2:

  • The warranty does not apply to damage to the glass ceramic, voltage fluctuations, secondary damage, or claims for damages beyond the identified defect. Damage to plastic parts is also excluded.

  • Additionally, the warranty excludes damage caused by external factors like transport damage, condensation ingress, or elements like lightning strikes. Repairs or attempted repairs not conducted by BORA or individuals authorized by BORA are not covered.

Step 3:

  • BORA reserves the right to address defects in its products by either repairing or replacing the product at its discretion within the specified warranty period.

  • You have to fill up the form on the contact page by providing essential details in the respective fields. To express your concern, a big box has been provided.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+61 297192350

Place a call to get more support for warranty claim

Contact Address

100 Victoria Road,
Drummoyne NSW-2047,

What is covered under the BORA Kitchen Appliances Warranty?

BORA offers a 2-year manufacturer's warranty to its end customers for its products. This warranty is granted to the end customer in addition to the statutory claims for defects against the sellers of BORA products. The manufacturer's warranty is applicable to all BORA products purchased from authorized BORA dealers.

  • 2-year manufacturer warranty

What is NOT covered under the BORA Kitchen Appliances Warranty?

The manufacturer's warranty provided by BORA does not extend to BORA products that were not purchased through authorized BORA dealers. It also does not cover damage resulting from failure to adhere to the operating instructions, constituting improper use. Damage arising from normal use, such as wear and tear on the cooktop, is not covered by the warranty policy.

About BORA Kitchen Appliances

BORA Australia is a German company specializing in the production of built-in kitchen appliances, with its headquarters situated in Raubling, Bavaria. In 2005, Willi Bruckbauer created a prototype for a cooktop extractor system designed to draw cooking steam downward through an embedded extractor in the cooktop. The company primarily focuses on the manufacturing of cooktop extractor systems, and these systems are integrated into the cooktop, utilizing cross-flow to extract steam downwards. This particular product category constitutes the major portion of the company's annual turnover.

Products of BORA Kitchen Appliances

BORA Classic 2.0 BORA Pure BORA X BO BORA Grill Pan BORA Professional 3.0

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BORA Kitchen Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BORA Kitchen Appliances.