The procedure to register your appliances is a brief process. This should be completed by providing your name, address where you reside, email, phone number, dealer name, product information such as model and serial number, and the date when you installed your appliances.
Should you have utilized the Build Your Own tool during your selection process, please enter your quote number to obtain a complimentary BlueStar cutting board.
BlueStar typically takes one to two days to dispatch the appliances you've ordered once they are received. Please note that this shipping timeframe excludes painted knobs, which may require seven to ten days for delivery.
Valuable answers for their customers can be found in the FAQs section, where you'll discover information related to purchasing, range installation, operation, caring for your BlueStar appliance, online ordering, updates about BlueStar products, and more.
Their customer team is dedicated to providing exceptional service, boasting a wealth of experience and exceptional talent. Your concerns will be resolved in a courteous manner.
You'll need to provide some specific information, but it won't be as extensive as the additional details you supplied during the registration process.
60-day warranty on cosmetic components
90-day warranty on floor models used for demonstration
2-year warranty on parts and labor
5-year warranty on compressor, condenser, evaporator, drier, and all connecting tubing
13-year warranty on the compressor, condenser, evaporator, drier, and all connecting tubing is covered by limited parts-only warranty
318 June Avenue,
Blandon, PA-19510,
USA.
If you are having trouble contacting BlueStar Appliances, submit a claim here.
The warranty scheme is applicable to the owner of the residential property where the product is installed, as well as their spouse. This warranty is specifically valid for BlueStar appliances that have been purchased in the continental United States and Canada and installed in residential properties designated for standard domestic use. To be eligible for warranty coverage, the product must be professionally installed by a trained technician. Its coverage includes both parts and labor required for the repair or replacement of any component within the product that exhibits defects in materials and workmanship under the conditions of regular usage and maintenance. The warranty is intended for the usage of appliances in residential properties. The warranty commences from the date of installation of the appliances.
The warranty coverage does not extend to products installed or utilized in any commercial or non-residential properties, which include but are not limited to facilities like daycare centers, hotels, motels, inns, and nursing homes. This warranty also excludes products installed outside of the United States or Canada. Any damages resulting from self-installation or installations that deviate from the product specifications will render the warranty void. Furthermore, the warranty becomes null and void if the original factory-installed serial number is altered or removed from the product. The warranty will not cover damage caused by shipping, normal adjustments post-installation and setup, regular wear and tear, or standard product maintenance in accordance with the provided Use and Care Guide. Additionally, replacement water filters, damage or repairs resulting from alterations, misuse, neglect, improper installation, handling, operation, maintenance, or storage, accidental or intentional damage, unauthorized service or repairs, including adjustments or calibrations performed without authorization on the product, are not covered. Damages or repairs resulting from natural disasters such as fires, floods, earthquakes, severe winds, lightning, corrosive atmospheres, loss of electrical power for any reason, or other conditions beyond Prizer-Painter's control are not included in the warranty. Similarly, damage or repairs resulting from alterations for outdoor use, or the use of harsh chemicals or cleaning products applied improperly, are not eligible for warranty coverage.
Our claim assistance covers all BlueStar Appliances products, including:
| Product name |
|---|
| Custom Hoods |
| Ranges |
| Rangetops |
| Cooktops |
| Wall Ovens |
| Broilers |
| Dishwashers |
| Wall Hoods |
| Island Hoods |
| Liners |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BlueStar Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BlueStar Appliances.