3 Simple Steps for BlueParrott Warranty Claim

Step 1:

• For BlueParrott warranty assistance, please reach out to the GN-authorized reseller where you purchased the product, or visit the support pages for detailed information about warranty services.

• Whenever possible, the product should be returned to the authorized reseller in its original packaging or in packaging that provides equivalent protection.

Step 2:

• To begin warranty service, you must provide details of the defective product, your contact information, the reason for return, and proof of purchase.

• In the absence of proof of purchase, the warranty period will be determined based on the product’s serial number.

• To request a warranty replacement, complete the warranty replacement form by providing all required details. Please have the date code ready when filing the claim, as it is required.

• You can find the date code on a BlueParrott headset by checking the label on the product (typically located below the serial number) or on the original product box or packaging.

Step 3:

• Registering your product is the first and foremost step with BlueParrott. Your name, email, address details, and type of product have to be entered in the enrollment form.

• There are a lot of perks given by BlueParrott after the completion of the registration process.

• If your BlueParrott headphones aren't charging, are lost, frequently disconnect, have a torn or detached hook, or if the microphone isn't working, BlueParrott will offer a replacement or repair for your earbuds.

BlueParrott Warranty Period:

• 180-day warranty on Manufacturer Refurbished Products

• 1-year warranty on BlueParrott products

• 2-year warranty on C300-XT MS/B450-XT MS

Real Experiences with BlueParrott Warranty Claims:

Typical Processing Time: Based on real customer experience, Blueparrott warranty claims usually take around 14 - 25 business days from claim initiation.

Reason for Common Delays: Missing the date code, serial number, or a copy of the proof of purchase can slow down the process.

Helpful Tip to make the claim easier: If you don’t know the serial number or date code, provide a clear photo of the product label or box for faster processing.

Required Documents for Your BlueParrott Warranty Claims:

• 11-digit serial number

• Date code (starting with 'W')

• Purchase Receipt