3 Simple Steps for Marshall Warranty Claim
Step 1:
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Warranty-related questions or claims can be made by contacting their support team with your email address, the topic you want to address, the subject, a detailed description, and the attached file.
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You can also initiate repairs for your products through warranty claims, and you will be offered either a repair or replacement when the repair cannot be performed on your product.
Step 2:
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If you are not satisfied with your product, you can return it by clicking the contact form and tapping on "Order Return.
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Having the order number when you contact them will make the return process quicker, and you need to mention the item you are returning if it's a single product from an order that includes multiple items. You can understand the required details for claiming your warranty before submitting the claim.
Step 3:
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The support page encompasses a diverse array of topics, including user manuals, orders and returns, troubleshooting for various products, general information, FAQs, and more.
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Customer service is accessible every day within specified hours, and they strive to respond to your inquiries promptly, prioritizing the earliest available time for assistance.
Marshall Warranty Period:
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2-years limited global manufacturer’s warranty for headphones and speakers
Marshall Contact Information:
Contact Address
Denbigh Road, Bletchley,
Milton Keynes-MK1 1DQ,
United Kingdom.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Marshall warranty hassle-free.
What is covered under the Marshall Warranty?
Marshall warranty policy applies to:
- The warranty covers defects in materials and workmanship for one year from the original purchase date when purchased directly from Marshall Group via the Website.
- The warranty is contingent upon the product being used according to Marshall Group's published guidelines, including user manuals and technical specifications.
- This warranty applies only to products acquired for personal use and is not valid for resale purposes.
- The warranty is subject to specific limitations as outlined in the terms and conditions.
What is NOT covered under the Marshall Warranty?
Marshall warranty does not apply to:
- The warranty excludes products purchased through channels other than the Website and issues arising after one year from the original purchase date.
- Consumable parts like batteries, protective coatings, and cosmetic damage such as scratches, dents, or broken plastic are not covered.
- Damage from external causes like accidents, abuse, misuse, liquid contact, or fire, as well as damage caused by using the product contrary to published guidelines, is excluded.
- Attempts to open or disassemble the product not described in the user manual, along with modified products, normal wear and tear, or aging, are not covered.
- The warranty also excludes stolen products or those suspected to be stolen.
Products of Marshall:
Our claim assistance covers all Marshall products, including:
| Product name |
|---|
| In-Ear Headphones |
| Over Headphones |
| On-Ear Headphones |
| Home Speakers |
| Portable Speakers |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Marshall logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Marshall.