Step 1:

  • Confirm your product was purchased from Behringer directly or an Authorized Distributor or Reseller, as the warranty applies only to eligible purchases by the original end-user.

    Locate your original proof of purchase or a digital copy, as it is required to process any warranty claim.

    Check whether your product falls under the standard 1-year warranty or qualifies for the extended 3-year warranty through product registration.

  • Review the Limited Manufacturer's Warranty Policy at website to understand your coverage, exclusions, and applicable warranty periods before proceeding.

Step 2:

  • To extend your warranty from 1 year to 3 years, register your product with Empower Tribe.

    Commercial FZE within 90 days of purchase using the registration link provided on the Behringer website.

    Complete the product registration form with accurate details, including your product model, serial number, and date of purchase.

    Note that the extended 3-year warranty does not apply to certain components and accessory products such as digital displays, encoders, faders, loudspeaker drivers, cables, and other listed accessories; these retain a 1-year or 90-day warranty.

    Keep a record of your registration confirmation, as it may be required when making a future warranty claim.

Step 3:

  • To make a warranty claim, contact the Authorized Reseller from whom the product was purchased or raise a support ticket on the Music Tribe Community Website at musictribe.com.

    Provide your original proof of purchase or a digital copy along with a clear description of the defect or issue with your product.

    Empower Tribe Commercial FZE will, at its sole discretion, repair or replace the defective product using new or reconditioned products or parts.

    Note that replaced parts or products will not be returned to the customer in the event of a full replacement.

    For further assistance, visit behringer.com or contact Behringer support through the Music Tribe Community platform.

Behringer Warranty Period:

  • Behringer products come with a 1-year Limited Manufacturer's Warranty from the date of purchase, extendable to 3 years upon product registration within 90 days of purchase.

Behringer Contact Information:

Contact Address

Willich, Germany

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What is covered under the Behringer Warranty?

Behringer's Limited Manufacturer's Warranty covers defects in materials and workmanship under normal use for the applicable warranty period from the date of purchase.

  • Coverage applies to the original end-user customer who purchased the product from Behringer or an Authorized Distributor or Reseller.
  • At its sole discretion, Empower Tribe Commercial FZE will repair or replace the defective product using new or reconditioned products or parts.
  • Proof of purchase is required for all warranty claims.

What is NOT covered under the Behringer Warranty?

The limited warranty does not cover damage resulting from accidents, abuse, misapplication, or unauthorized modifications.

  • Normal wear and tear, software or firmware issues, and damage caused by natural disasters such as fire, flood, earthquakes, or hurricanes are excluded.
  • The warranty is void if the factory-applied serial number has been altered or removed.
  • Bundled accessories and consumables including cables, batteries, fuses, vacuum tubes, foot switches, and remote controls are covered separately for only 90 days from the date of purchase.
  • The warranty is non-transferable and applies only to the original end-user purchaser.

Products of Behringer:

Our complete claim assistance covers all Behringer products, including:

Product name
Mixers
Analog Mixers
Digital Mixers
DJ Mixers
Powered Mixers
Synthesizers & Drum Machines
Analog Synthesizers
Digital Synthesizers
Eurorack Modules
Drum Machines Audio
Interfaces & Recording
USB Audio Interfaces
Studio Monitors
Headphones
Amplifiers & Speakers
Power Amplifiers
PA Speakers
Stage Monitors

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Behringer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Behringer.