Step 1:

  • Kindly reach out to the Customer support team. Please describe the problem to them to initiate a Beats by Dre warranty claim.

  • Alternatively, attempt the troubleshooting techniques provided on the official Beats by Dre page.

Step 2:

  • If you’re getting AppleCare+ service, you can review potential costs using the “get an estimate” tool on their service & warranty page.

  • If you’re going to a third-party service provider, you’ll need to request an estimate from them.

  • For AppleCare+ services, the cost per incident is the same, regardless of the service provider you go to.

  • AppleCare+ will inspect your product as soon as it’s received. Additional damage may result in an additional fee.

  • The Apple limited warranty protects your Beats and the accessories that come with your product from manufacturing issues for a year from when you purchased them.

Step 3:

  • Complete the registration of your Beats by Dre product using its serial number.

  • Your Beats serial number can be found on the device or printed on the packaging near the barcode.

  • To get service for beats, you can make an appointment at an Apple Authorized Service Provider or Apple Store or talk to their support team.

Beats by Dre Warranty Period:

  • Beats by Dre provides a 1-year warranty covering defects in materials and workmanship from the date of purchase

Beats by Dre Contact Information:

Phone Number

+1-800-442-4000

Contact Address

Culver City,
California, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Beats by Dre warranty hassle-free.

What is covered under the Beats by Dre Warranty?

Beats by Dre warranty covers:

  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the Beats by Dre Warranty?

Beats by Dre warranty does not apply to:

  • Cosmetic damages
  • Unauthorized alterations
  • Ordinary wear and tear
  • Third-party products and accessories not sold or approved by Beats
  • Issues arising from failure to follow usage instructions

Products of Beats by Dre:

Our claim assistance covers all Beats by Dre products, including:

Product name
Earbuds
Beats Solo Buds
Beats Studio Buds +
Beats Fit Pro
Beats Flex
Powerbeats Pro
Headphones
Beats Studio Pro x Kim
Beats Studio Pro
Beats Solo 4
Speakers
Beats Pill
Beats iPhone 16 Plus Case with MagSafe

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Beats by Dre logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Beats by Dre.