Step 1:

  • Regarding the Bang & Olufsen warranty claim, the customer support team is accessible via Messenger and WhatsApp, as well as through email and phone, with availability limited to weekdays.

  • You can also send your feedback directly to the CEO through the provided form with a couple of details to be completed.

  • During the warranty process, Bang & Olufsen may provide you with one of the following solutions: either a warranty replacement or warranty service during the 24-month warranty period.

Step 2:

  • The return process for the products ordered on the official website differs based on the countries where you place the orders. 

  • For the specified Western countries, they provide a 30-day duration to return your product.

  • They will not be accountable for purchases made from sources other than Bang & Olufsen, so you have to contact them from whom you bought the product.

Step 3:

  • Bang & Olufsen has an automatic registration process, which means that after adding your product in the app, it registers your product itself to make your way easy.

  • In order to request warranty service for replacement or repair, the product's serial and model numbers are essential and can be found in the guides and manuals.

Bang & Olufsen Warranty Period:

  • Bang & Olufsen offers a 24-month limited warranty on Beolit, earphones, headphones, and earsets for products purchased after, in, or before November 2019

Bang & Olufsen Contact Information:

Phone Number

+1-844-372-1050

24/7

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Bang & Olufsen warranty hassle-free.

What is covered under the Bang & Olufsen Warranty?

Bang & Olufsen warranty encompasses:

  • The original purchaser
  • Defects in materials and workmanship under normal use
  • Products eligible for online returns

What is NOT covered under the Bang & Olufsen Warranty?

Bang & Olufsen warranty has certain exclusions, which are as follows:

  • Unauthorized installation, incorrect repairs, or modifications
  • Damage from using unapproved products
  • Improper ventilation

Products of Bang & Olufsen:

Our claim assistance covers all Bang & Olufsen products, including:

Product name
Speakers
Headphones
Televisions
Soundbars
Beosound Core

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bang & Olufsen logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bang & Olufsen.