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Verify that your bag was purchased from an authorized Baggallini retailer and is within the 1-year warranty period.
Ensure the issue is a defect in materials or workmanship, such as stitching problems, broken zippers, hardware defects, logo placement issues, or removable strap defects.
Contact Baggallini Customer Service to begin the warranty claim process.
Provide your name, contact information, product details, color, and a description of the defect.
Submit clear photos of the defective product and, if available, a copy of the original packing slip or proof of purchase.
Baggallini will review the submitted information and visual evidence to determine warranty eligibility.
Do not send the product to Baggallini's warehouse, as the company does not accept returns of defective products for warranty claims.
If the claim is approved, Baggallini may provide a replacement product or a similar substitute item if the original product is no longer available.
1 Year Limited Warranty from the original date of purchase
Typical Processing Time: Most Baggallini warranty claims are reviewed within 1–2 weeks, depending on the completeness of the submitted documentation and photos.
Reason for Common Delays: Common delays include missing proof of purchase, insufficient photos of the defect, or claims involving products purchased from unauthorized sellers.
Helpful Tip to make the claim easier: Submit clear photos of the defect, your purchase receipt, product details, and a detailed description of the issue in your initial claim submission.
Proof of purchase (receipt, invoice, or packing slip)

Pickerington, Ohio
Baggallini warrants that products purchased from an authorized seller will be free from defects in materials and workmanship during normal use for one year from the purchase date.
The warranty does not cover damage resulting from normal use, accidents, or improper care. Exclusions include:
Yes. Manufacturing defects in Baggallini bags, crossbody bags, crossbody purses for women, crossbody handbags, travel purses, and other eligible products may be covered under Baggallini's warranty policy.
Yes. Defects in handbags, handbags for women, tote bags for women, travel tote bags, tote purses for women, and other Baggallini bag styles may qualify for warranty review if caused by manufacturing issues.
Yes. Products such as the Baggallini crossbody, Baggallini crossbody bag, travel crossbody bag, mini crossbody bag, and lightweight crossbody bag may be eligible for warranty service if they have defects in materials or workmanship.
Yes. Manufacturing defects in the Baggallini backpack, convertible backpack, convertible backpack purse, tote backpack, and backpack purses may qualify for warranty consideration.
Yes. Eligible defects in travel purses for women, travel handbags, travel tote bags, travel purse crossbody, and other travel-focused bags may be covered if they result from manufacturing defects.
Yes. Defects affecting anti-theft crossbody bags, anti-theft purses, and other security-focused travel bags may qualify for warranty claims when the issue is related to materials or workmanship.
Yes. Products purchased through bag sales, purses on sale, handbags on sale, women handbags sales, women purses on sale, and tote bag sales may still be eligible for warranty coverage if they meet the warranty requirements.
The warranty generally does not cover normal wear and tear, accidental damage, misuse, stains, fading, cosmetic wear, unauthorized modifications, or damage caused by improper care.
Yes. Products such as everyday bags, everyday purses, cute purses, cute handbags, large handbags, small handbags, black purses, and other everyday-use bags may qualify for warranty review if a manufacturing defect exists.
To file a warranty claim, you will typically need proof of purchase, product details, and photos of the issue. This helps speed up claims for Baggallini purses, crossbody bags for women, travel purses, tote bags, backpack purses, and other eligible Baggallini products.
Our complete claim assistance covers all baggallini products, including:
| Product name |
|---|
| Crossbody Bags |
| Modern Everywhere Crossbody Bag |
| RFID Journey Crossbody Bag |
| Marais Crossbody |
| Trifecta Wallet RFID Crossbody |
| Everywhere Bagg With RFID. |
| Backpacks & Travel Bags |
| Modern Convertible Travel Backpack |
| Securtex® Anti-Theft Windsor Backpack |
| Park Ave Weekender |
| 4 Wheel Carry-On. |
| Anti-Theft Collection |
| Securtex® Anti-Theft Daytripper Sling Bag |
| Securtex Anti-Theft Keepsake Crossbody Bag |
| Securtex® Anti-Theft Getaway Backpack. |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of baggallini logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of baggallini.