3 Simple Steps for Baby Jogger Warranty Claim:

Step 1:

  • You are required to fill in mandatory details, including your name, current address, the product's model number, and its manufacturing date. The product registration form also includes optional fields for your phone number and email.

  • Baby Jogger will be able to send you accurate information, service, and solutions to your concerns through the model number that you provide. The white sticker of the product, where your model number is printed, is located on the bottom, side, or back of the product.

  • The model number of the product could also be printed on either the detachable part of the product or on the bottom of the seat pad or liner.

Step 2:

  • Followed by filling up the return form, you will receive guidance to return your product through email. In the guidance, they advise you to initiate the return within thirty days in new and unused condition.

  • Baby Jogger accepts the products received on the official website only. Refunds will be issued for the product value exclusively, and returns can be processed free of charge using the Return Portal.

Step 3:

  • Baby Jogger and its authorized distributors may refrain from shipping replacement or repair parts outside the country of purchase. 

  • To initiate a warranty claim, proof of purchase is mandatory, and the warranty coverage is exclusively granted to the original purchaser.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Phone Number

+1-800-241-1848

Mon-Fri: 9am - 5pm(EST)

Contact Address

6655 Peachtree Dunwoody Road,
Atlanta, GA-30328,
USA.

What is covered under the Baby Jogger Warranty?

Baby Jogger assures that all its products are devoid of manufacturer defects. These defects encompass but are not restricted to, issues such as weld breakage and damage to the frame tube. It's important to note that the warranty specifications are applicable solely to products acquired within the USA.

  • 1-year limited warranty on car seats and city home collections

What is NOT covered under the Baby Jogger Warranty?

The limited warranty excludes coverage for instances of misuse or inadequate maintenance, damage resulting from the improper installation of Baby Jogger parts and/or accessories, harm caused by factors such as corrosion, mold, rust, sun exposure, sweat, detergents, sunscreen, damp storage, or frequent washing, as well as normal wear and tear. Additionally, repairs or modifications conducted by a third party, purchases from unauthorized retailers, acquiring the stroller used or second-hand, damage due to accidents, airline or freight damage, corrosion or rust, incorrect assembly, installation of third-party parts or accessories not compatible with the original design, accidental or intentional damage, abuse, neglect, commercial use, and improper storage or care of the unit are not covered by the warranty.

About Baby Jogger

Baby Jogger caters to parents with passion and purpose, aiming to support those who desire to embrace life to the fullest while sharing new experiences with their children. Every Baby Jogger product is meticulously designed with active families in focus. Whether it's strollers that effortlessly navigate curbs or fold with a single hand, lightweight car seats, or slim high chairs that add simplicity to life, Baby Jogger creates gear tailored to your lifestyle. Their products are crafted to keep pace with both you and your child, ensuring that your adventures are met with convenience and style.

Products of Baby Jogger

Strollers Infant Car Seats Toddlers Seats Car Seat Adapters Stroller Bundles

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Share

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Baby Jogger logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Baby Jogger.