Step 1:

  • Your email ID, first name, and last name are sufficient to activate your warranty. Furthermore, it enables you to receive updates on product launches, insider events, and more.

  • Faulty products should be returned to service agents authorized by CNP Brands, and you will receive information about the center nearest to your location. You must have your proof of purchase in your hand.

Step 2:

  • Should CNP Brands opt for product repair, the item may be substituted with reconditioned products of the identical type instead of undergoing the repair process.

  • The repair of the product may involve the use of refurbished components. However, it's important to note that replacing the product or any of its parts does not prolong or reset the warranty term.

Step 3:

  • A form has to be filled out to contact the customer service team, and in the provided form, you will have to mention the product about which you are going to ask questions and input the message you wish to communicate.

  • They reach out to you in a couple of days either through email or phone calls. The team might ask for evidence of purchase and images of the items to gain a clearer understanding of your inquiry.

  • During the warranty process, Baby Brezza may provide you with one of the following solutions: either a warranty replacement or warranty service during the 18-month extended warranty period.

Baby Brezza Warranty Period:

  • 18-month extended warranty

Baby Brezza Contact Information:

Email Support

[email protected]

Phone Number

+61 1300 667 137

Mon-Sun: 9am - 4pm

Contact Address

82 Maribyrnong Street,
Footscray, VIC-3011,
Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Baby Brezza warranty hassle-free.

What is covered under the Baby Brezza Warranty?

The standard warranty is applicable solely to products bought on the official website. Baby Brezza ensures that all products are devoid of defects in workmanship and materials during standard consumer use for a specified duration from the purchase date, as substantiated by your proof of purchase.

What is NOT covered under the Baby Brezza Warranty?

The standard warranty does not apply to products acquired as ex-display items without inspection by CNP Brands or CNP Brands Authorized Service Agents. It includes faults or defects resulting from unsuitable or improper use, use not in accordance with the manufacturer's specifications, incorrect installation or installation contrary to provided instructions, and normal wear and tear.

Products of Baby Brezza:

Our claim assistance covers all Baby Brezza products, including:

Product name
Instant Warmer
Superfast Steriliser Dryer
Bottle Warmer
Steriliser Dryer Advanced
One Step Food Maker Deluxe

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Baby Brezza logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Baby Brezza.