3 Simple Steps for Avantree Warranty Claim

Step 1:

• Ensure you have the original invoice or receipt as proof of purchase to make the Avantree warranty claim. 

  Familiarize yourself with Avantree's warranty policy applicable to your product, which can be found in the product's user manual or on their official website at avantree.com. 

  Locate the Avantree Warranty page and provide the required details to check your warranty status.

  You can find your product's serial number on the label attached to the product, usually placed on its surface or underside, as well as on the original packaging.

Step 2:

• Create an account to register your Avantree product by signing up on their official website at avantree.com.
  
  

  Once you've completed the sign-up process, you'll be able to register your product by entering its serial number along with the purchase date and place of usage.

  Registering your product expedites the process of resolving Avantree warranty claims.
  
  

  During the warranty process, Avantree may offer you one of the following solutions: a warranty replacement or warranty service.
  
  

  The standard warranty period varies by product, so it is recommended to check the warranty terms applicable to your specific Avantree device at avantree.com

Step 3:

• Avantree typically requires customers to contact their customer service for assistance. You can contact them using the contact details given below.

  Before contacting customer support, gather all the necessary information for your Avantree warranty claim. This usually includes the registered product details, proof of purchase, a detailed description of the issue, and any supporting documentation, such as photos or videos of the defect.

  The customer support representative will guide you through the Avantree warranty claim process and provide further instructions. Follow the instructions provided by the customer support representative diligently.

• If troubleshooting does not resolve the issue, Avantree may arrange for replacement parts, product repair or, in some cases, a replacement unit.

Avantree Warranty Period:

• Avantree products are covered by a limited warranty from the original date of purchase. The warranty period varies by purchase channel.

• Products purchased directly from avantree.com are covered by a 24-month limited warranty from the date of purchase

• Products purchased from authorized resellers are covered by a 12-month limited warranty, extendable to 24 months by registering the product within 1 month of purchase

• For purchases made within 6 months of the RMA date, Avantree covers all return and