3 Simple Steps for AudioQuest Warranty Claim

Step 1:

• Ensure you have the original invoice or receipt as proof of purchase to make the AudioQuest warranty claim. 
  
  

  Familiarize yourself with AudioQuest's warranty policy applicable to your product, which can be found in the product's user manual or on their official website at audioquest.com. 
  
  

  Locate the AudioQuest Warranty page and provide the required details to check your warranty status. 

• You can find your product's serial number on the label attached to the product, usually placed on its surface or underside, as well as on the original packaging.
  

Step 2:

• Create an account to register your AudioQuest product by signing up on their official website at audioquest.com.

  
  

  Once you've completed the sign-up process, you'll be able to register your product by entering its serial number along with the purchase date and place of usage.

  
  

  Registering your product expedites the process of resolving AudioQuest warranty claims.

  
  

  During the warranty process, AudioQuest may offer you one of the following solutions: a warranty replacement or warranty service.

  
  

  The standard warranty period varies by product, so it is recommended to check the warranty terms applicable to your specific AudioQuest product on their official website.

Step 3:

• Before contacting customer support, gather all the necessary information for your AudioQuest warranty claim. 
  
  

  This usually includes the registered product details, proof of purchase, a detailed description of the issue, and any supporting documentation, such as photos or videos of the defect.
  
  

  The customer support representative will guide you through the AudioQuest warranty claim process and provide further instructions. 
  
  

  Follow the instructions provided by the customer support representative diligently.
  
  

  If troubleshooting does not resolve the issue, AudioQuest may arrange for replacement parts, product repair or, in some cases, a replacement unit.

AudioQuest Warranty Period:

• AudioQuest branded cables, connectors, and factory assembled products come with a limited lifetime warranty from the date of purchase

• All other AudioQuest products are covered by a one-year limited warranty from the original date of purchase

• This warranty is non-transferable and is valid for the original purchaser only

• For warranty outside the USA, Netherlands, Germany, or the UK, coverage is handled by the authorized local distributor or dealer in your country