Step 1:

  • Get in touch with the customer support team working for Moxie in the event there is difficulty receiving the exact replacement for the trampoline.

  • The customer support team can be reached by email or phone on weekdays only.

Step 2:

  • The customer service team possesses extensive expertise across all trampoline models and is committed to helping you locate the correct part to restore your bouncing experience.

  • Moxie provides a one-year warranty covering jumping mats, frames, and springs, along with a 90-day warranty for enclosure nets and pole caps. 

Step 3:

  • Defective items are promptly replaced at no additional cost to the customer. Please contact their courteous customer support team if you encounter any issues.

  • The warranty provider will not be liable for any incidental or consequential damages resulting from the use of its products.

Moxie Trampolines Warranty Period:

  • 90-day warranty on enclosure net and pole caps

  • 1-year warranty of jumping mats, frame, and spring

Moxie Trampolines Contact Information:

Email Support

Click to Get Email Address

Phone Number

Click to Get Phone Number

Chat or Submit a Claim

If you are having trouble contacting Moxie Trampolines, submit a claim here.

What is covered under the Moxie Trampolines Warranty?

Moxie provides a warranty to the original buyer, guaranteeing that the listed products are free from material and workmanship defects. During the specified warranty period, Moxie will replace any product that fails due to such defects, provided it was installed by the original purchaser.

What is NOT covered under the Moxie Trampolines Warranty?

This warranty becomes invalid if the product has been altered, misused, or used for purposes other than its intended design.

Products of Moxie Trampolines:

Our claim assistance covers all Moxie Trampolines products, including:

Product name
Trampolines
Rebounders
Greenhouses
Swings
Winter Sleds
Sports Party Sets

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Moxie Trampolines logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Moxie Trampolines.