3 Simple Steps for Moxie Trampolines Warranty Claim:

Step 1:

  • Get in touch with the customer support team working for Moxie in the event there is difficulty receiving the exact replacement for the trampoline.

  • The customer support team can be reached by email or phone on weekdays only.

Step 2:

  • The customer service team possesses extensive expertise across all trampoline models and is committed to helping you locate the correct part to restore your bouncing experience.

  • Moxie provides a one-year warranty covering jumping mats, frames, and springs, along with a 90-day warranty for enclosure nets and pole caps. 

Step 3:

  • Defective items are promptly replaced at no additional cost to the customer. Please contact their courteous customer support team if you encounter any issues.

  • The warranty provider will not be liable for any incidental or consequential damages resulting from the use of its products.

  • During the warranty process, Moxie Trampolines may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support

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Phone Number

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Chat or Submit a Claim

If you have trouble contacting Moxie Trampolines, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Moxie Trampolines Warranty?

Moxie provides a warranty to the original buyer, guaranteeing that the listed products are free from material and workmanship defects. During the specified warranty period, Moxie will replace any product that fails due to such defects, provided it was installed by the original purchaser.

  • 90-day warranty on enclosure net and pole caps

  • 1-year warranty of jumping mats, frame, and spring

What is NOT covered under the Moxie Trampolines Warranty?

This warranty becomes invalid if the product has been altered, misused, or used for purposes other than its intended design.

About Moxie Trampolines

Moxie Trampoline is an embodiment of safety, durability, and fun for the whole family. Crafted with precision and passion, each Moxie Trampoline is built on a sturdy frame of galvanized steel, ensuring resilience against the elements and prolonged use. The jumping mat, reinforced with UV-resistant polypropylene, promises a lively bounce session every time, complemented by robust springs that deliver consistent performance. Beyond reliability, Moxie Trampolines offers a generous warranty on essential components like the frame, jumping mat, and springs, providing assurance of long-lasting enjoyment.

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Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Moxie Trampolines logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Moxie Trampolines.