Even though there are two contact options, emailing the customer service department will get you a faster response than phoning.
In case of a defect, your sole remedy is repair or replacement of the product, as decided by the manufacturer.
The manufacturer does not provide, and explicitly disclaims, any warranty—whether expressed or implied—regarding fitness for a specific purpose, except for the warranty explicitly stated.
The manufacturer explicitly denies any responsibility and shall not be held liable for any consequential or incidental loss or damage.
This warranty does not cover the finish on any part of the product, including surface and/or weathering, as these are considered typical signs of wear and tear.
The warranty covers the cost of the replacement or repair itself, but not the labor or any other related expenses.
During the warranty process, DSI Lighting may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting DSI Lighting, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The manufacturer guarantees that this fixture is free from defects in materials and workmanship for a period of three years from the date of purchase. This warranty is valid only for the original consumer purchaser and applies solely to products used under normal conditions and services.
3-year limited warranty
This warranty does not cover any product that has been improperly installed, set up, or used contrary to the instructions provided with the product. Additionally, it does not cover failures resulting from accidents, misuse, abuse, negligence, alterations, improper installation, or any other issues not related to faulty material or workmanship.
DSI Lighting offers a comprehensive range of lighting solutions for your commercial or residential needs. From energy-efficient LEDs to classic lamps and bulbs, they provide everything you need to illuminate your space. Their selection includes dimmable ballasts, drivers, and smart controls, allowing you to create the perfect ambiance. Whether you're renovating a home or outfitting a business, DSI Lighting has the fixtures, controls, and accessories to bring your vision to life.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of DSI Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of DSI Lighting.