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3 Simple Steps for Ariens Warranty Claim
Step 1:
Confirm the replacement part or accessory is still within the 90-day limited consumer warranty period.
Have proof of purchase available and confirm any product registration details associated with your account.
Step 2:
Contact Ariens and explain the issue with the replacement part.
Provide the part information, purchase details, and a description of the defect.
Follow any troubleshooting or claim instructions provided during the review process.
Step 3:
Ariens reviews the claim to determine if the issue is covered under warranty.
Additional information or product inspection may be requested if needed.
If approved, Ariens will provide the appropriate warranty remedy based on its warranty policy.
Ariens Warranty Period:
Residential Use: Typically 3–5 years, depending on the product model.
Commercial Use: Typically 90 days to 2 years, depending on the product model.
Rental/Leased Equipment: 90 days from purchase date.
Parker Actuators: 1 year.
Real Experiences with Ariens Warranty Claims:
Typical Processing Time: Most Ariens warranty claims are handled within 1–3 weeks through an authorized dealer, though parts availability can affect timing.
Reason for Common Delays: Claims are commonly delayed by dealer inspection requirements, parts backorders, or missing proof of purchase and product details.
Helpful Tip to make the claim easier: Register your product, keep your purchase receipt, and work directly with an authorized Ariens dealer for faster warranty verification and service.
Required Documents for Your Ariens Warranty Claims:
Proof of purchase (receipt or invoice)
Ariens Contact Information:
Contact Address
655 West Ryan Street, Brillion, WI 54110, USA
Useful Links:
What is covered under the Ariens Warranty?
What's Covered
- Defects in materials and workmanship under normal residential or commercial use.
- Repair or replacement of defective parts and related labor by an authorized Ariens dealer.
- Manufacturer defects in cloth, plastic, rubber components, mufflers, tires, belts, and cables (not wear-related damage)
What is NOT covered under the Ariens Warranty?
What's Not Covered
- Normal wear items such as mower blades, spark plugs, oil, filters, scraper blades, shear bolts, skid shoes, lubricants, and light bulbs.
- Damage caused by misuse, neglect, accidents, improper assembly, improper maintenance, or unauthorized modifications.
- Use of non-genuine Ariens parts or unapproved accessories.
- Fuel-related issues, improper storage, or gasoline containing more than 10% ethanol.
- Pick-up and delivery charges
Ariens Warranty FAQs
How do I file a warranty claim for my Ariens zero turn mower or lawn mower?
You can contact Ariens customer support or an authorized Ariens dealer and provide your mower details, proof of purchase, and photos of the issue to begin the warranty claim process.
Do I need proof of purchase for an Ariens warranty claim?
Yes, Ariens typically requires a valid receipt or purchase record to verify warranty coverage for zero turn mowers, walk-behind mowers, and other equipment.
How long does Ariens take to process warranty claims?
Most warranty claims are reviewed within a few business days, although repair scheduling and replacement part availability can affect completion times.
Why was my Ariens zero turn mower warranty claim denied?
Claims may be denied if the issue resulted from improper maintenance, misuse, accidental damage, unauthorized modifications, or normal wear and tear.
Can I get Ariens replacement parts under warranty?
If a covered component is found to be defective, Ariens may repair or replace the part through an authorized dealer network.
How do I contact Ariens support for Ariens Ikon, Ariens Apex 52, or Ariens riding mower issues?
You can reach Ariens customer support through their official website or an authorized dealer for assistance with Ariens Ikon, Apex 52, riding mowers, and related products.
Can I make a warranty claim for Ariens mower parts that fail prematurely?
Yes, if Ariens mower parts fail because of a manufacturing defect during the warranty period, they may qualify for warranty service.
Does Ariens provide support for Ariens snowblower parts and parts diagrams?
Yes, Ariens customer support can help locate Ariens snowblower parts, replacement components, manuals, and parts diagrams.
What information should I provide when contacting Ariens customer support?
Include your model number, serial number, proof of purchase, photos of the issue, and a detailed description of the problem to help speed up the review process.
Can I get help troubleshooting my Ariens zero turn mower before filing a warranty claim?
Yes, Ariens support and authorized dealers can assist with troubleshooting common issues involving zero turn lawn mowers, commercial lawn mowers, and riding mowers before a warranty claim is submitted.
Products of Ariens:
Our complete claim assistance covers all Ariens products, including:
| Product name |
|---|
| Snow Blowers |
| Two-Stage Snow Blowers |
| Single-Stage Snow Blowers |
| Track Snow Blowers |
| Professional Snow Blowers |
| Compact Snow Blowers |
| Deluxe Snow Blowers |
| Platinum Snow Blowers |
| Zero-Turn Mowers |
| Residential Zero-Turn Mowers |
| Commercial Zero-Turn Mowers |
| High-Performance Zero-Turn Mowers |
| Compact Zero-Turn Mowers |
| Stand-On Mowers |
| Stand-On Zero-Turn Mowers |
| Commercial Stand-On Mowers |
| Compact Stand-On Mowers |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ariens logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ariens.