The vital information that you provide in the warranty claim form helps the technicians access and solve problems easily, ensuring that your queries are resolved quickly. It is better to read the guidance before completing the form.
You can't transfer the warranty to others, and proof of purchase is essential when claiming the warranty. You should immediately call the Consumer Service Department when you locate any flaws in your product.
The standard time period to return the product is sixty days after your purchase. A refund cannot be provided for consumers who exceed the fixed time limit for a return. The return policy allows for the return of products purchased from the official website.
You have to ensure that the product is in the original packaging, unused, and in the same condition as it was at the time of receiving. You will receive an email from the seller's side to inform you about the approval or rejection of your refund after the products are properly checked.
Upon approval, your refund will be processed, and the credited amount will be automatically applied to your credit card or the original method of payment in a couple of days.
The customer support team is a one-stop destination as it has covered most of the categories on a single page. The categories such as orders, exchanges, shipping, warranty, sales, FAQs, and much more have been accessed.
They maintain an active presence on social media platforms like Facebook, Instagram, YouTube, Twitter, and Pinterest to ensure your convenience.
During the warranty process, Arctic Zone Coolers may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty period varies by product.
5-year limited warranty on Titan Deep Freeze 20Q and 55Q Premium Ice Chest
210 N Racine Ave. STE 3N,
Chicago, IL-60607,
USA.
Let Warranty Valet assist you in claiming Arctic Zone Coolers warranty hassle-free.
The product and its components are guaranteed to be free from defects in workmanship or materials throughout the lifetime of the item. This warranty is applicable solely to the original consumer purchaser.
The warranty becomes void if the Product has incurred damage due to abuse, misuse, or neglect, undergone alterations or repairs deviating from its original configuration, or is used unreasonably or for purposes not intended for the Product. Additionally, normal wear and tear, encompassing dents, scratches, slight warping, and discoloration, is not included in this warranty. Furthermore, the limited warranty does not extend to cover transportation arrangements and charges.
Our claim assistance covers all Arctic Zone Coolers products, including:
| Product name |
|---|
| Hard Coolers |
| Soft Coolers |
| Backpack Coolers |
| Lunch Bags |
| Drinkware |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Arctic Zone Coolers logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Arctic Zone Coolers.