• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Aquabrass warranty claim assistance in one click!

3 Simple Steps for Aquabrass Warranty Claim:

Step 1:

  • Here, Aquabrass considers the copy of the invoice as proof of purchase, which should be submitted to the distribution center for warranty claim. Before the approval of the warranty claim, the defective products will be inspected.

  • You will be provided with warranty service after you provide the personal, product, and purchase information in the form. Four files are to be uploaded without exceeding the size limit of 10 MB.

Step 2:

  • Any costs incurred for labor, shipping, installation, removal, re-installation, repair, or replacement of Aquabrass products or parts, as well as any incidental or consequential damages or losses, whether direct or indirect, arising from any cause whatsoever, are not covered by the warranty.

  • Loss or damage resulting from natural disasters such as fire, earthquakes, floods, lightning, or electrical storms is not included in the warranty. Installation by a non-accredited professional is also excluded from the warranty coverage. 

Step 3:

  • The customer support team is fully equipped with solutions for questions related to sales and general inquiries. There is no doubt you will receive a proper answer to the questions you have been looking for.

  • This warranty is valid exclusively for purchases made from authorized Aquabrass dealers and is non-transferable.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Contact Address

9805 Clark St,
Montreal, QC-H3L 2R5,

Useful Links:

What is covered under the Aquabrass Warranty?

Aquabrass provides a warranty covering material and workmanship defects under standard conditions of product use, care, and maintenance for the duration of the original homeowner's ownership. The warranty is applicable only to products sold and installed within Canada and the United States.

  • 2-year warranty on electronic faucets and components

  • 3-year warranty on all other finishes

  • 5-year warranty on other Aquabrass products and parts, and all other cartridges

What is NOT covered under the Aquabrass Warranty?

The warranty does not cover damage resulting from inadequate installation, misuse, neglect, or improper maintenance of the product(s). It also excludes surface damage caused by abrasive cleaning products and corrosion due to exposure to reactive substances like chlorine. Additionally, damage caused by hard water, mineral deposits, or sediment buildup is not covered.

About Aquabrass

For three decades, Aquabrass Canada has spearheaded innovation within the bath and kitchen sector. From residences across North America to global homes, Aquabrass products are ubiquitous, yet they find their true essence at the heart of their headquarters in Montreal. Their bathroom and kitchen solutions present discerning purchasers with unparalleled quality, underscored by unmatched expertise and craftsmanship. Designed with convenience in mind, most offerings facilitate swift and effortless installation, seamlessly adapting to new or pre-existing bathrooms of various sizes and aesthetics.

Products of Aquabrass

Bathroom Faucets Showers Soap Dispensers Cover Plates Baskets

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Aquabrass logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Aquabrass.