PlayStore & App Store
If you're not sure if you're covered by AppleCare or the Limited Warranty for your device, visit the official website.
Enter your device's serial number. Once you've done that, follow the instructions on the screen.
You can also check the status of your device by going to the My Support page on the website.
Use your Apple ID to log in to select your device to register.
Once you have registered your product, you will be able to view your warranty information and get support from Apple if you need it. This includes details related to Apple returns, repair eligibility, or other service options.
If your product is covered, you can select one of the following options to initiate a repair to get support for your product
Apple Repair: Click this option if you would like your product to be repaired by Apple.
Apple Support: Click this option if you have any queries regarding the warranty or the repair.
View Your Repair Status: If the repair has already been initiated, click this option to display the status of the repair.
You can also go to an Apple Store and talk to a staff member at a Genius Bar about your warranty application.
Be ready to submit the serial number of your product. Provide a concise explanation of the issue you are facing.
Be patient and understand that it may take a while for your warranty claim to be resolved.
During the warranty process, Apple’s standard limited warranty is typically one year, but coverage may vary by product and region.
Apple offers 1-year limited warranty
AppleCare+ is an extended warranty that provides up to 2 years of coverage and includes accidental damage protection
Typical Processing Time: Based on real customer experience, when all required details are submitted, warranty claims are generally processed within 7 to 10 business days.
Reason for Common Delays: It may sometimes face delays due to reasons like parts shortages, detailed checks required for certain issues, unauthorized repairs done earlier, or paperwork and process-related hurdles.
Helpful Tip to make the claim easier: It’s important to prepare your device, gather the necessary information, and follow the right procedure. Backing up your data and clearly documenting the issue can make the warranty claim experience much easier and smoother.
Proof of purchase
Description of the product
Serial number
Detailed information about the issue
Other Countries
One Apple Park Way, Cupertino, CA - 95014
Other Countries
c/o TMF Group, 13th Floor, One Angel Court, London - EC2R 7HJ
Canada:120 Bremner Boulevard, Suite 1600, Toronto, ON - M5J 0A8
Australia:PO Box A2629, Sydney South, NSW - 1235
India:19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore - 560001
Ireland:Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland
UAE:Office 302, Level 3, Building 4, Emaar Square, P.O Box 116977, Downtown Dubai, Dubai
Singapore:7 Ang Mo Kio Street 64, Singapore - 569086
Malaysia:Level 11, Menara CIMB,, Jalan Stesen Sentral 2,, Kuala Lumpur Sentral, 50470 Kuala Lumpur
Apple warranty covers:
Apple warranty does not cover:
Yes, in most cases, Apple can verify warranty through the device’s serial number. However, if Apple’s system cannot confirm the purchase date, you may be asked to provide the receipt. Keeping a digital copy of your invoice is always recommended.
Apple’s standard limited warranty does not cover accidental damage like screen cracks. If you have AppleCare+, you can get discounted screen repair or replacement, depending on your coverage.
Yes, but with limitations. Some Apple products can be serviced globally, while others (like iPhones, iPads, HomePods) may require service in the country of purchase. Always check with Apple Support before making arrangements.
Our complete claim assistance covers all Apple products, including:
Product name |
---|
Mac |
MacBook Air 13” |
MacBook Pro |
iMac |
Mac Mini |
Mac Pro |
iPhone |
iPhone 16 Pro |
iPhone 16 |
iPhone 15 |
iPhone 15 |
iPhone SE |
Watches |
Apple Watch SE |
Apple Watch Series 10 |
Apple Watch Ultra 2 |
Apple Watch Ultra 2 |
Apple Watch Hermes Series 10 |
AirPods |
AirPods 4 |
AirPods Max |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Apple logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Apple.