Step 1:

  • If you're not sure if you're covered by AppleCare or the Limited Warranty for your device, visit the official website.

  • Enter your device's serial number. Once you've done that, follow the instructions on the screen.

  • You can also check the status of your device by going to the My Support page on the website.

  • Use your Apple ID to log in to select your device to register.

Step 2:

  • Once you have registered your product, you will be able to view your warranty information and get support from Apple if you need it. This includes details related to Apple returns, repair eligibility, or other service options.

  • If your product is covered, you can select one of the following options to initiate a repair to get support for your product

  • Apple Repair: Click this option if you would like your product to be repaired by Apple.

  • Apple Support: Click this option if you have any queries regarding the warranty or the repair.

  • View Your Repair Status: If the repair has already been initiated, click this option to display the status of the repair.

Step 3:

  • You can also go to an Apple Store and talk to a staff member at a Genius Bar about your warranty application.

  • Be ready to submit the serial number of your product. Provide a concise explanation of the issue you are facing.

  • Be patient and understand that it may take a while for your warranty claim to be resolved.

  • During the warranty process, Apple’s standard limited warranty is typically one year, but coverage may vary by product and region.

Apple Warranty Period:

  • Apple offers 1-year limited warranty

  • AppleCare+ is an extended warranty that provides up to 2 years of coverage and includes accidental damage protection

Real Experiences with Apple Warranty Claims:

Typical Processing Time: Based on real customer experience, when all required details are submitted, warranty claims are generally processed within 7 to 10 business days.

Reason for Common Delays: It may sometimes face delays due to reasons like parts shortages, detailed checks required for certain issues, unauthorized repairs done earlier, or paperwork and process-related hurdles.

Helpful Tip to make the claim easier: It’s important to prepare your device, gather the necessary information, and follow the right procedure. Backing up your data and clearly documenting the issue can make the warranty claim experience much easier and smoother.

Required Documents for Your Apple Warranty Claims:

  • Proof of purchase

  • Description of the product

  • Serial number

  • Detailed information about the issue

Apple Contact Information:

Contact Address

USA:

One Apple Park Way, Cupertino, CA - 95014

Other Countries

UK:

c/o TMF Group, 13th Floor, One Angel Court, London - EC2R 7HJ

Canada:

120 Bremner Boulevard, Suite 1600, Toronto, ON - M5J 0A8

Australia:

PO Box A2629, Sydney South, NSW - 1235

India:

19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore - 560001

Ireland:

Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland

UAE:

Office 302, Level 3, Building 4, Emaar Square, P.O Box 116977, Downtown Dubai, Dubai

Singapore:

7 Ang Mo Kio Street 64, Singapore - 569086

Malaysia:

Level 11, Menara CIMB,, Jalan Stesen Sentral 2,, Kuala Lumpur Sentral, 50470 Kuala Lumpur

Chat or Submit a Claim

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Useful Links:

What is covered under the Apple Warranty?

Apple warranty covers:

  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the Apple Warranty?

Apple warranty does not cover:

  • Hardware or software from non-Apple manufacturers, suppliers, or publishers
  • Software distributed by Apple that does not bear the Apple brand
  • Damage resulting from failure to follow usage instructions for its products
  • System software, that does not bear the Apple brand

Apple Warranty FAQs:

Can I claim Apple warranty without the original receipt?

Yes, in most cases, Apple can verify warranty through the device’s serial number. However, if Apple’s system cannot confirm the purchase date, you may be asked to provide the receipt. Keeping a digital copy of your invoice is always recommended.

My iPhone screen is cracked. Is this covered under warranty?

Apple’s standard limited warranty does not cover accidental damage like screen cracks. If you have AppleCare+, you can get discounted screen repair or replacement, depending on your coverage.

Can I claim a warranty if I purchased my Apple product abroad?

Yes, but with limitations. Some Apple products can be serviced globally, while others (like iPhones, iPads, HomePods) may require service in the country of purchase. Always check with Apple Support before making arrangements.

Products of Apple:

Our complete claim assistance covers all Apple products, including:

Product name
Mac
MacBook Air 13”
MacBook Pro
iMac
Mac Mini
Mac Pro
iPhone
iPhone 16 Pro
iPhone 16
iPhone 15
iPhone 15
iPhone SE
Watches
Apple Watch SE
Apple Watch Series 10
Apple Watch Ultra 2
Apple Watch Ultra 2
Apple Watch Hermes Series 10
AirPods
AirPods 4
AirPods Max

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Apple logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Apple.