Step 1:

  • If you're not sure if you're covered by AppleCare or the Limited Warranty for your device, visit the official website.

  • Enter your device's serial number. Once you've done that, follow the instructions on the screen.

  • You can also check the status of your device by going to the My Support page on the website.

  • Use your Apple ID to logged in to select your device to register.

Step 2:

  • Once you have registered your product, you will be able to view your warranty information and get support from Apple if you need it.

  • In the event that your product is covered by a warranty, you can select one of the following options to initiate a repair to get support for your product

  • Apple Repair: Click this option if you would like your product to be repaired by Apple.

  • Apple Support: Click this option if you have any queries regarding the warranty or the repair.

  • View Your Repair Status: If the repair has already been initiated, click this option to display the status of the repair.

Step 3:

  • You can also go to an Apple Store and talk to a staff member at a Genius Bar about your warranty application.

  • Be ready to submit the serial number of your product. Provide a concise explanation of the issue you are facing.

  • Be patient and understand that it may take a while for your warranty claim to be resolved.

  • During the warranty process, Apple may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.

Apple Warranty Period:

  • Apple offers 1-year limited warranty

  • AppleCare+ is an extended warranty that provides up to 2 years of coverage and includes accidental damage protection

Apple Contact Information:

Contact Address

USA:

One Apple Park Way, Cupertino, CA - 95014

Other Countries

UK:

c/o TMF Group, 13th Floor, One Angel Court, London - EC2R 7HJ

Canada:

120 Bremner Boulevard, Suite 1600, Toronto, ON - M5J 0A8

Australia:

PO Box A2629, Sydney South, NSW - 1235

India:

19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore - 560001

Ireland:

Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland

UAE:

Office 302, Level 3, Building 4, Emaar Square, P.O Box 116977, Downtown Dubai, Dubai

Singapore:

7 Ang Mo Kio Street 64, Singapore - 569086

Malaysia:

Level 11, Menara CIMB,, Jalan Stesen Sentral 2,, Kuala Lumpur Sentral, 50470 Kuala Lumpur

Chat or Submit a Claim

If you are having trouble contacting Apple, submit a claim here.

What is covered under the Apple Warranty?

Apple warranty covers:

  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the Apple Warranty?

Apple warranty does not cover:

  • Hardware or software from non-Apple manufacturers, suppliers, or publishers
  • Software distributed by Apple that does not bear the Apple brand
  • Damage resulting from failure to follow usage instructions for its products
  • System software, that does not bear the Apple brand

Products of Apple:

Our claim assistance covers all Apple products, including:

Product name
Mac
MacBook Air 13”
MacBook Pro
iMac
Mac Mini
Mac Pro
iPhone
iPhone 16 Pro
iPhone 16
iPhone 15
iPhone 15
iPhone SE
Watches
Apple Watch SE
Apple Watch Series 10
Apple Watch Ultra 2
Apple Watch Ultra 2
Apple Watch Hermes Series 10
AirPods
AirPods 4
AirPods Max

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Apple logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Apple.