PlayStore & App Store
Visit the official Apple Support website or open the Apple Support app.
Sign in with your Apple ID to check if your device is still under warranty or covered by AppleCare+.
Describe the issue clearly (such as battery problems, charging issues, or hardware failure) so Apple can review your claim.
If your claim is approved, Apple will offer repair options like mail-in service or an appointment at an Apple Store.
Back up your data to iCloud and turn off Find My iPhone/Mac before sending your device.
Some customers with AppleCare+ may receive an express replacement device.
Pack and ship your device using Apple’s prepaid shipping box, or take it to an authorized service center.
Apple technicians will inspect the device and repair or replace it if the issue is covered.
The repaired or replacement device will carry the remaining original warranty or a 90-day service warranty, whichever is longer.
Apple offers 1-year limited warranty
AppleCare+ is an extended warranty that provides up to 2 years of coverage and includes accidental damage protection
Typical Processing Time: Based on real customer experience, when all required details are submitted, warranty claims are generally processed within 7 to 10 business days.
Reason for Common Delays: It may sometimes face delays due to reasons like parts shortages, detailed checks required for certain issues, unauthorized repairs done earlier, or paperwork and process-related hurdles.
Helpful Tip to make the claim easier: It’s important to prepare your device, gather the necessary information, and follow the right procedure. Backing up your data and clearly documenting the issue can make the warranty claim experience much easier and smoother.
Proof of purchase
Description of the product
Serial number
Detailed information about the issue
Other Countries
One Apple Park Way, Cupertino, CA - 95014
Other Countries
c/o TMF Group, 13th Floor, One Angel Court, London - EC2R 7HJ
Canada:120 Bremner Boulevard, Suite 1600, Toronto, ON - M5J 0A8
Australia:PO Box A2629, Sydney South, NSW - 1235
India:19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore - 560001
Ireland:Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland
UAE:Office 302, Level 3, Building 4, Emaar Square, P.O Box 116977, Downtown Dubai, Dubai
Singapore:7 Ang Mo Kio Street 64, Singapore - 569086
Malaysia:Level 11, Menara CIMB,, Jalan Stesen Sentral 2,, Kuala Lumpur Sentral, 50470 Kuala Lumpur
Apple’s limited warranty covers:
Apple usually does not cover:
Yes, products bought from the Apple Refurbished Store, including refurbished iPhone and refurb Mac devices, usually include Apple’s standard limited warranty, giving customers similar coverage as new products.
Apple warranty covers hardware defects for devices like Apple Watch 45 mm, Apple Watch S6, smart watch SE, and Apple Watch SE1, but accidental damage is excluded unless covered by AppleCare+.
Apple Trade In programs such as iPhone trade in value Apple, Apple mac trade in, iPad trade in Apple, and Apple giveback are separate from warranty but may affect upgrade or replacement options.
Yes, products purchased through Apple student discount programs like Apple student discount Canada, Apple UK student discount, and MacBook Air education pricing still include Apple’s standard warranty coverage.
Apple accessories such as Apple Store watch bands, Apple adapter MacBook, and Apple Store iPhone charger are covered for manufacturing defects under Apple’s limited warranty.
Devices purchased through Apple refurbished Germany, Apple refurbished Japan, or Apple Store Korea may have regional warranty terms, so users should verify international claim eligibility.
Digital products such as Final Cut Pro bundle and Apple Education Bundle are generally covered for software-related support issues, not physical hardware defects.
Yes, AirPods iPhone accessories, HomePods mini, and iPads bought under iPad education price or Apple student package offers include standard Apple warranty.
Apple warranty does not cover accidental damage, cosmetic wear, unauthorized repairs, battery wear from normal use, or issues caused by third-party apps like Kindle app for iPhone, Uber Eats app, or Lightroom iPhone.
Yes, whether it’s a MacBook Pro 2020, refurb Mac, or refurbished laptop Apple product, warranty claims can be made if the issue is due to manufacturing defects during the coverage period.
Our complete claim assistance covers all Apple products, including:
| Product name |
|---|
| Smartphones |
| iPhone |
| Laptops |
| MacBook Air |
| MacBook Pro |
| Desktops |
| iMac |
| Mac mini |
| Mac Studio |
| Mac Pro |
| Tablets |
| iPad |
| iPad Air |
| iPad Pro |
| iPad mini |
| Smartwatches |
| Apple Watch SE |
| Apple Watch Series |
| Apple Watch Ultra |
| Audio |
| AirPods |
| AirPods Pro |
| AirPods Max |
| EarPods |
| TV & Home |
| Apple TV 4K |
| HomePod |
| HomePod mini |
| Accessories |
| Chargers |
| Cables |
| MagSafe Accessories |
| Cases |
| Keyboards |
| Mice |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Apple logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Apple.