Step 1:

  • Their support page provides you with a separate form for each of your issues like warranty claims, product info, technical support, brand and promotions, parts and accessories, instruction manual requests, and much more.

  • Additionally, they maintain a very good FAQ page for many of your queries along with separate FAQs dedicated to each of their important products and a service locator page for your convenience.

  • During the warranty process, De'Longhi may provide you with one of the following solutions: a warranty replacement or warranty service during the warranty period, which can be 1, 2, 3, 4, 5, 6, or 7 years.

Step 2:

  • Each of De’Longhi’s products has a specified warranty plan that differs from others. It is decided through various aspects like its uses, specifications, and much more.

  • You can find the warranty period of the product on its manual or in the separate insert in your packaging.

  • Please contact their support team to initiate the De'Longhi warranty claim with your registration details in hand. Having all the proofs of purchase in hand will also be helpful.

  • They will seriously evaluate the issue and get back to you with the possibilities of the De'Longhi warranty claim and the proceeding in the future.

Step 3:

  • You can easily create a personal account on their website with just your name and email address.

  • This helps you experience faster checkouts, special discounts, save your preference, track your order and importantly, help you in registering your product.

  • You must register your product if you are about to claim it. You must provide the model number of the product along with the purchase date and location mandatorily.

  • You should also give your personal details like name and accurate address with an email address and phone number.

De'Longhi Warranty Period:

  • De'Longhi offers a 1-year warranty on housewares, 1 to 2 years on coffee products, 1 to 5 years on cooling products, and 1 to 7 years on heating products, depending on the type

  • Barbeques and dehumidifiers come with a 2-year warranty, while major kitchen appliances are covered for 2 to 3 years, based on the model

De'Longhi Contact Information:

Phone Number

+1-866-528-8323

Mon-Fri: 9 AM - 8 PM (ET)

Contact Address

De'Longhi America, Inc.
2 Park Way & Route 17 South, Suite 3A
Upper Saddle River, NJ 07458, USA

Chat or Submit a Claim

If you are having trouble contacting De'Longhi, submit a claim here.

What is covered under the De'Longhi Warranty?

De'Longhi warranty covers any of your De’Longhi products that are defective within the promised warranty period can be claimed with proper proof of purchase. De’Longhi say it is their sole responsibility to repair or replace the product according to the problem in it.

What is NOT covered under the De'Longhi Warranty?

De'Longhi warranty is not applicable for:

  • Damage from improper usage, tampering, accidents, or misuse
  • Failure to follow user manual instructions
  • Scratches and exterior damages from normal use
  • Incorrect electrical supply or voltage
  • Normal wear and tear, corrosion, rust, or stains
  • Lack of general maintenance or routine servicing
  • Repairs by unauthorized technicians
  • Use of unapproved replacement parts
  • Commercial use
  • Warranty card or receipt that is erased, defaced, or altered

Products of De'Longhi:

Our claim assistance covers all De'Longhi products, including:

Product name
Espresso Machines
Eletta Explore Espresso Machine with Cold Brew
Magnifica Plus Fully Automatic Espresso Machine
Dinamica Espresso Machine
PrimaDonna Elite Espresso Machine
Coffee Machines
TrueBrew Drip Coffee Maker
Specialty Coffee Maker
Coffee & Espresso Maker
Adjustable Frother
Nespresso Machines
Nespresso VertuoPlus Deluxe
Nespresso Lattissima Touch
Nespresso CitiZ
Nespresso VertuoNext
Nespresso Vertuo
Nespresso Essenza Mini
Rapid Crisp Air Fryer

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of De'Longhi logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of De'Longhi.