3 Simple Steps for aiwa Warranty Claim

Step 1:

• Confirm that your product was purchased from an authorized AIWA seller and that you have valid proof of purchase, such as a bill of sale or receipted invoice, showing the product is within the warranty period.

• Ensure the defect is related to materials or workmanship under normal use and that the product has not been modified, misused, or serviced by an unauthorized party.

• Note that the warranty applies to the original consumer purchaser only and is non-transferable.

Step 2:

• The support team will help determine the problem and guide you through the appropriate service procedure.

• The original consumer purchaser must contact SAKAR International for problem determination and service procedures, including obtaining the name and address of an authorized product service center.

• Have your proof of purchase and a written description of the issue ready before calling.

Step 3:

• Properly package and send the defective product along with a dated copy of proof of purchase, a written explanation of the problem, and a valid return address to the authorized service center at your expense.

• Do not include any other items or accessories with the defective product.

• Any products received by the authorized service center that are not covered by the warranty will be returned unrepaired.

aiwa Warranty Period:

• Aiwa products generally carry a 1-year to 3-year brand warranty.