Step 1:

  • Two different phone numbers for products and oil furnaces have been provided to file an Airtemp warranty claim.

  • You should use the appropriate phone number based on whether you have questions or issues related to products in general or specifically oil furnaces.

  • Other than the phone option, customer support can be contacted through the form provided below for your convenience.

Step 2:

  • Two registration steps are to be followed for all products other than oil furnaces because they have a distinct form and there are separate warranty departments.

  • Four steps ought to be completed to register the products. Those four steps are information about the product and installer, and owner of the equipment. 

Step 3:

  • To access these extended warranties, you must register the product within either 60 days of installation or 60 days from the date of occupancy in a newly constructed residential property.

  • Once you've successfully registered your product, they'll elevate your heat exchanger warranty from 20 years to a Lifetime Limited Warranty. 

  • During the warranty process, Airtemp may offer one of the following solutions: a warranty replacement or warranty service. The warranty period can be either 1 year or 10 years.

Airtemp Warranty Period:

  • 1-year replacement pledge limited warranty on furnaces, air conditioning, and heat pumps

  • 10-year all-parts limited warranty

Airtemp Contact Information:

Phone Number

+1-800-422-4328

Contact Address

8000 Phoenix Parkway,
O’fallon, MO 63368, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Airtemp warranty hassle-free.

What is covered under the Airtemp Warranty?

Airtemp warranty covers:

  • Defects in materials or workmanship
  • Repair or replacement

What is NOT covered under the Airtemp Warranty?

Airtemp warranty does not include:

  • Improper installation or adjustments
  • Products used for commercial purposes
  • Filter replacements, changing fuses, or other routine servicing
  • Use of non-recommended refrigerants or improper use of metering devices like thermal expansion valves

Products of Airtemp:

Our claim assistance covers all Airtemp products, including:

Product name
Air Conditioners
Gas Furnaces
Heat Pumps
Oil Furnaces
Ductless Mini-Splits

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Airtemp logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Airtemp.