• Claim Your Warranty Now

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3 Simple Steps for AEG Warranty Claim:

Step 1:

  • AEG encourages you to complete the three steps to get the registration done successfully. First, you have to furnish your appliance details, then your personal information, and finally, finish the third step by providing the vital details.

  • Following enrollment, you will receive better living ideas, appliance services, and safety notices from their side. To save your precious time in locating the model number, they provide guidance to find the number right below the box where the model number is to be entered.

Step 2:

  • Booking a service or repair requires providing essential information, including the appliance type, model and serial number, and purchase date. It is only done by fully qualified AEG-approved technicians.

  • The warranty statements are conveniently located below the page and come included with the appliance for your reference. Keep in mind that proof of purchase is considered to be important for a warranty claim.

Step 3:

  • Customer support encourages you to diligently fill out the details on the provided form, assuring you of their readiness to assist you every day.

  • Go through their FAQs section where you get to know about the properties and functions of the products manufactured by them.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

customercare@aegaustralia.com.au

For further info, Kindly Get in touch with them via this email.

Phone Number

1300 363 664

Mon-Fri: 8am - 7pm, Sat: 9am - 2pm, Sun: 10am - 2pm (AEST)

Contact Address

163 O’Riordan Street,
Mascot, NSW-2020,
Australia.

Useful Links:

What is covered under the AEG Warranty?

The warranty is applicable solely to newly purchased appliances used in Australia or New Zealand, and it complements other rights and remedies specified by the law relevant to the appliances or services, including any statutory guarantees that cannot be excluded in Australia and New Zealand. Throughout the Warranty Period, Electrolux or its Authorized Service Center (ASC) will, at no additional cost if your appliance is easily accessible for service, without the need for special equipment and subject to the specified terms and conditions, repair or replace any parts deemed defective. Electrolux, at its absolute discretion, may choose between repair or replacement as the remedy for a valid warranty claim. In the process of repairing your appliance, Electrolux or its ASC may use refurbished parts. You acknowledge and agree that any appliances or parts replaced become the property of Electrolux.

  • 5-year warranty on parts and labor

What is NOT covered under the AEG Warranty?

The warranty excludes coverage for certain items such as light globes, batteries, filters, or other perishable parts. Additionally, it does not cover cosmetic damage that does not impact the appliance's operation, parts and appliances not supplied by Electrolux, and damage caused by various factors. These factors include negligence or accident, misuse or abuse (including inadequate maintenance), improper servicing or repair works by individuals not authorized by Electrolux, normal wear and tear, damage from power surges, electrical storms, or incorrect power supply, incomplete or improper installation, incorrect, improper, or inappropriate operation, insect or vermin infestation, and failure to comply with any additional instructions provided with the appliance.

About AEG

Founded over a century ago in Germany, AEG operates on a fundamental philosophy that everything it designs should embody perfection in both form and function. All AEG appliances are characterized by exceptional performance, versatility, and reliability, coupled with striking aesthetics. Beyond its role in crafting top-notch appliances, AEG has significantly impacted the history of German railways. The company played a vital role in the development and production of electrical components for nearly all German electric locomotive series, playing a key role in introducing electrical power to the German railway system.

Products of AEG

Warming Drawers Vacuum Sealers Cooktops Rangehoods Ovens

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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