3 Simple Steps for ADATA Warranty Claim

Step 1:

• Please complete the ADATA warranty registration form with the correct information, including the following: name, address, email, phone number, and product details.

• After registering your warranty, you will receive a confirmation message or email. Be sure to keep a copy for your records.

• Finally, contact the warranty support hotline provided by the manufacturer, which is typically located on their website.

Step 2:

• Provide the relevant information and follow the customer service representative's instructions to begin the warranty claim process.

• During the warranty process, ADATA may provide you with one of the following solutions: a warranty replacement or warranty service during a warranty period that can be 1, 2, 3, or 5 years or a lifetime.

Step 3:

• ADATA has an FAQ section where you can find answers to your questions, which may be more beneficial to you as it could resolve your warranty-related issue before reaching out to the customer support team.

• Keep the original proof of purchase, warranty card, and product serial number throughout the entire ADATA warranty claim process.

• You need to create an account for product registration, where your purchase-related information is stored.

ADATA Warranty Period:

• The warranty period for ADATA products ranges from 1 to 5 years.

• 1 year - USB-C OTG Readers, Wireless Products, Cables and Accessories, Gaming Accessories.

• 2 year -AI720 / AI920 Flash Drives, AI910 Lightning Reader, Gaming Audio.

• 3 year -External Storage, Power Supply.

• 5 year -USB Flash Drives.

• Lifetime Warranty- DRAM Modules, S102 Pro / UE700 /UE700 Pro USB Flash Drives, Memory Cards, Card Readers.