Before initiating a warranty claim, the seller advises visiting the support section on the official website to access technical assistance. Ensure you can provide a detailed description of the issue you're encountering with the product, as this will enable the seller to offer the most effective assistance.
To avail warranty service, you must communicate with a service agent from the seller, the authorized dealer from whom you bought the products, or initiate a service request through the website.
You are eligible to request a full refund within 14 days from the date of receiving your devices. The devices must be returned in their original condition with intact packaging to qualify for the refund.
Please make sure that the item you are returning is repackaged with all included cords, adapters, mounting plates, components, and documentation to receive a refund in compliance with the terms outlined in this policy.
While Abode offers a wide array of help articles within this knowledge base, there may be occasions when you still require assistance from the Support Team.
The most effective approach to resolving a support issue is to send your query or concern via email to the team, and they will respond promptly.
During the warranty process, Abode Security System may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year limited warranty period.
1-year limited warranty
535 Mission Street, 14th Floor,
San Francisco, CA-94105,
USA.
Let Warranty Valet assist you in claiming Abode Security System warranty hassle-free.
Abode Systems, Inc. guarantees the quality of your Abode alarm hardware, provided that specific registration criteria are met. This warranty covers material defects in both materials and workmanship for a duration of one year from the original purchase date, applicable to the initial end-user buyer.
The warranty is void for any product that has been misused, abused, altered, or used in a manner not approved in writing by the seller, as determined by the seller's inspection of the product.
Our claim assistance covers all Abode Security System products, including:
| Product name |
|---|
| Security Cameras |
| Doors |
| Windows |
| Motion Sensors |
| Smart Home Devices |
| Indoor Sirens |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Abode Security System logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Abode Security System.