3 Simple Steps for Zebronics Warranty Claim

Step 1:

• Confirm that the issue is due to a manufacturing defect and not caused by physical damage, water exposure, or unauthorized repair.

• Ensure you have the original tax invoice and that the product serial number is intact and clearly visible for verification.

• Complete the Zebronics warranty registration on the Zeb Care portal to link your product, invoice, and mobile number for faster processing.

Step 2:

• Log in to the Zeb Care portal using your mobile number and OTP to raise an online service request.

• Select your product category and describe the issue clearly to help the service team understand the fault.

• Use the service center locator to find the nearest authorized Zeb Care or Priority service center and check if your product requires walk-in or onsite service.

• Upload or keep ready supporting proof like invoice photo and a short video of the issue for faster diagnosis.

Step 3:

• Visit the authorized Zebronics service center with the defective product and original invoice for physical inspection.

• Collect your Job Sheet or RMA number, which is required to track and complete your warranty claim process.

• Back up your data (if applicable) and track your service status online until the product is repaired or replaced and ready for pickup.

Zebronics Warranty Period:

• Monitors (A, S, N series): 3 years warranty

• Monitors (V, E, G series): 1 year warranty

• Motherboards (H310, H110, etc.): 3 years warranty

• Power supplies (non-economy): 3 years warranty

• Headphones, keyboards, mice: 1 year warranty

Real Experiences with Zebronics Warranty Claims:

Typical Processing Time: Most Zebronics warranty claims are usually resolved within 3–7 working days for basic issues, while repair or replacement cases can take around 7–15 days depending on product type, service center workload, and spare part availability. In some cases, complex hardware repairs may take longer due to inspection or replacement approvals.

Reason for Common Delays: Delays often happen due to missing invoice or unclear serial numbers, as both are mandatory for verification. Additional time may also be required for physical inspection at Zeb Care centers, spare part unavailability, or transportation between service centers and customers. Service approval and warranty validation steps can also extend processing time.

Helpful Tip to make the claim easier: To speed up your Zebronics warranty claim, always register your product on the Zeb Care portal before raising a request, and upload clear proof of purchase and a short video of the issue. Ensure the serial number sticker is intact and describe the problem clearly when submitting the service request to avoid back-and-forth delays.

Required Documents for Your Zebronics Warranty Claims:

• Original tax invoice or proof of purchase

• Product serial number (must be intact and readable)

• Clear photos or videos showing the defect