For the warranty policy, completion of the Registration Form is necessary. You can utilize this form not only to reach out to the support team but also to stay informed about the most recent product updates, recalls, and to access information about their special promotions and offers.
You may need to upload an image of the retailer receipt (purchase receipt) and provide the date of purchase. Because it will be easier for them to fix your issues related to warranty.
This warranty is applicable exclusively within the United States and Canada, and it only covers products that have been both purchased and serviced within these two countries. The specific rights granted may vary from one state to another.
In the registration form, You will be required to furnish details including your name, email, phone number, address, location, zip code, as well as the model and serial number of your TV.
Only gif, jpeg, jpg, png formats are allowed to upload the photo. There is a maximum size limit of 100MB.
Their customer support team comprises a group of highly skilled professionals. You can reach out to them to verify your address and familiarize yourself with the warranty service procedures through the Contact Form.
Kindly ensure that you have your product's model and serial numbers at hand, along with the purchase date. Additionally, you have the option to visit their website for further assistance.
During the warranty process, Onn TV may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Onn TV, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
They provide a one-year warranty for LCD TVs with a screen size of 40 inches and under, starting from the original customer purchase date. If an authorized customer service provider determines that the product or any of its components is defective in material or workmanship, they will supply new or rebuilt replacement parts for the faulty components and provide repair services at no cost. Additionally, they offer the option to replace the product with a new or refurbished one of similar or better quality. Furthermore, they offer a refund of the original purchase price of the product (excluding tax). It's important to note that all these services are available to the original customer during the warranty period. If the products are registered on their official website within 90 days of the original purchase date, the warranty period may be extended to two years from the original purchase date. For LCD TVs with a screen size of 42 inches and above, the same warranty policy applies, with the added benefit of in-home service. However, if in-home service is not available in your area, you can transport the product to an authorized service provider, but the customer will be responsible for transportation charges.
1-Year Warranty for All TVs
The warranty does not encompass damage or failures resulting from or related to product abuse or misuse, disregard for instructions, safety information, or warnings provided with the product, improper installation or maintenance, alterations, accidents, excess voltage or current, utilization of non-authorized parts or service facilities for repairs, on-site customer modifications or adjustments, regular wear and tear, cosmetic damage, or damage arising from natural disasters such as water, floods, wind, tornadoes, earthquakes, or fires, as well as damage caused by automobile accidents or exceptional impact events like dropping or crushing. Additionally, it does not cover modifications to the product or any of its components. Furthermore, the warranty does not apply to issues such as "burnt-in" images on the screen. If the factory-applied serial number has been modified or eradicated, the warranty becomes void. Moreover, if the product has been used in a manner contradictory to or in violation of the terms specified in the user's manual, the warranty may also be invalidated.
ONN distinguishes itself as one of the select private-label brands that are exclusively accessible through a single retailer. In general, ONN TVs are renowned for their affordability, often presenting a more budget-friendly option when compared to their counterparts from more established brands. ONN TV, classified as a generic brand, is uniquely available through Walmart and is manufactured under the Durabrand umbrella. Consequently, it's quite common for users to colloquially equate ONN TVs with Durabrand TVs.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Onn TV logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Onn TV.