Step 1:

  • To claim your warranty, contact Withings customer support for assistance, as no product registration procedure is currently required.

  • You do not have to worry about finding the serial number of the product since Withings provides guidance on locating them, with different procedures specified for different products.

Step 2:

  • Withings shall bear no responsibility for any direct or indirect damages, whether foreseeable or not, arising from or related to the use or inability to use the Services, including but not limited to moral, physical, or material damages.

  • This encompasses the loss of materials, profits, savings, turnover, customers, missed opportunities, business potential, costs incurred for replacing services or technologies, data loss experienced by the user, harm to reputation, physical harm, and any legal action taken against the user.

Step 3:

  • Withings has published guidelines that encompass information found within technical specifications, safety instructions, or quick start guides, among other materials.

  • Withings will not be held accountable for any errors, bugs, or anomalies encountered during the use of the Services, nor for any interruptions of access, regardless of the cause or duration.

  • During the warranty process, Withings may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2 or 5-year warranty period.

Withings Warranty Period:

  • 2-year warranty on Body Smart, Body Cardio, and Thermo

  • 5-year warranty on ScanWatch Horizon

Withings Contact Information:

Contact Address

225 Franklin Street, Suite 1250,
Boston, MA-02110,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Withings warranty hassle-free.

What is covered under the Withings Warranty?

Withings warranty policy applies to:

  • Withings guarantees its products to be free from material or workmanship defects.
  • The warranty covers replacement or repair of defective products during the warranty period.
  • The manufacturer holds the discretion to decide between repair or replacement.

What is NOT covered under the Withings Warranty?

Withings warranty does not apply to:

  • Withings does not guarantee uninterrupted or error-free operation of its products.
  • The warranty excludes damage caused by failure to follow usage instructions.
  • Withings is not responsible for issues arising from improper product use.

Products of Withings:

Our claim assistance covers all Withings products, including:

Product name
Watches
Smart Scales
BP Monitors
Health Monitors
Smart Baby Monitor
Sleep Analyzer
Wireless BPM
Thermometers
Wristbands

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Withings logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Withings.