3 Simple Steps for Arlo Warranty Claim

Step 1:

• Contact Arlo Technologies support and request a Remote Assistance Number to begin your warranty claim.

• Provide product details, issue description, and proof of purchase to validate your claim.

• Follow instructions to ship the defective product to the designated support address if required.

• The support team will troubleshoot, evaluate the issue, and guide you on repair or replacement options.

Step 2:

• Arlo will verify if your device is genuine, activated, and eligible for warranty coverage.

• Product registration is required to activate and confirm warranty protection.

• Warranty period varies by product and starts from the original purchase date.

• Arlo also allows returns within 30 days of delivery for eligible purchases.

Step 3:

• Create or log in to your Arlo account on the official website.

• Go to the “Add Device” section to register your product.

• Enter the serial number found on the device or packaging during registration.

• Registering devices like cameras, doorbells, or security lights ensures full warranty coverage and support access.

Arlo Warranty Period:

• All Arlo products comes with 1 year limited standard warranty

Real Experiences with Arlo Warranty Claims:

Typical Processing Time: Hardware troubleshooting and RMA issuance usually occur during the initial support session, with shipping times varying based on warehouse location.

Reason for Common Delays: Sending a device without a pre-authorized RMA number or failing to include the serial number in the package are the most frequent causes of claim rejection.

Helpful Tip to make the claim easier: Always use the Arlo app on a mobile device to contact support; the web-based "My Arlo" portal may have limited contact options compared to the iOS or Android Support Center.

Required Documents for Your Arlo Warranty Claims:

• Proof of purchase