Step 1:

  • To receive Arlo warranty service, you must submit a valid claim to Arlo within the warranty period. This claim includes the following steps:

  • 1. Requesting an Arlo Remote Assistance Number from Arlo Technical Support; 2. Sending the defective product to the Arlo Technical Support address; 3. Providing Arlo with evidence of the original purchase date.

  • If you experience any problems with your Arlo product that are covered by warranty, get in touch with Arlo support. Give them all the information they want on your product and the problem you are having.

  • You will be guided through the warranty claim procedure by the customer support staff. Depending on the exact situation, try to solve the issue, or give directions for repair or replacement.

Step 2:

  • Once you've filled in the details, Arlo will check if the device is legit and if it's activated. If it's new, it'll be activated while you're signing up.

  • It is essential to register your Arlo product in order to activate the warranty. Depending on the product, the warranty period may vary, but is typically limited to a specified period of time from the purchase date.

  • By registering your Arlo product, you guarantee that your product is subject to warranty coverage for any manufacturing defects.

  • Arlo products can be returned within the 30-day period following the date of delivery.

Step 3:

  • To sign up for Arlo, you usually have to sign up on the Arlo site. If you've already signed up, you can just log in.

  • Once an account has been created and the user has signed in, the user will be directed to the Add Device section of the account dashboard.

  • In this section, the user will find various options for registering various Arlo products, including cameras, doorbell devices, and security lights.

  • In order to register an Arlo device, you will need to provide a serial number during the registration process.

  • These unique identifiers are typically located on the product packaging or the device itself.

Arlo Warranty Period:

  • All Arlo products comes with 1 year limited standard warranty

Arlo Contact Information:

Contact Address

2200 Faraday Ave Ste 150,
Carlsbad, California 92008, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Arlo warranty hassle-free.

What is covered under the Arlo Warranty?

Arlo warranty covers:

  • The original purchaser
  • Defects in material and workmanship
  • Normal use

What is NOT covered under the Arlo Warranty?

Arlo warranty excludes:

  • Unauthorized repairs
  • Unauthorized modifications
  • Altered serial numbers
  • Shipping damages

Products of Arlo:

Our claim assistance covers all Arlo products, including:

Product name
Arlo Pro 4 Security Camera
Arlo Ultra 2 Security System
Video Doorbell Wire-Free
Arlo Pro 3 Floodlight Camera
Arlo Baby Monitor

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Arlo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Arlo.