To sign up for Arlo, you usually have to sign up on the Arlo site. If you've already signed up, you can just log in.
Once an account has been created and the user has signed in, the user will be directed to the Add Device section of the account dashboard. In this section, the user will find various options for registering various Arlo products, including cameras, doorbell devices, and security lights.
In order to register an Arlo device, you will need to provide a serial number during the registration process. These unique identifiers are typically located on the product packaging or the device itself.
Once you've filled in the details, Arlo will check if the device is legit and if it's activated. If it's new, it'll be activated while you're signing up.
It is essential to register your Arlo product in order to activate the warranty. Depending on the product, the warranty period may vary, but is typically limited to a specified period of time from the purchase date.
By registering your Arlo product, you guarantee that your product is subject to warranty coverage for any manufacturing defects.
Arlo products can be returned within the 30-day period following the date of delivery.
To receive Arlo warranty service, you must submit a valid claim to Arlo within the warranty period. This claim includes the following steps: 1. Requesting an Arlo Remote Assistance Number (RMA) from Arlo Technical Support; 2. Sending the defective product (at your own expense) to the Arlo Technical Support address; 3. Providing Arlo with evidence of the original purchase date.
Additionally, Arlo product registrations may provide additional advantages, including extended warranty coverage, exclusive discounts, and the ability to access new features as they become available.
If you experience any problems with your Arlo product that are covered by warranty, get in touch with Arlo support. Give them all the information they want on your product and the problem you are having.
Follow the advice of the support staff. You will be guided through the warranty claim procedure by the customer support staff. Depending on the exact situation, they could ask for further details, try to solve the issue, or give directions for repair or replacement.
Keep your proof of purchase on hand because it can be needed when requesting warranty services. For future reference, maintain a note of your product registration information, warranty confirmation, and any communications with Arlo's customer care.
During the warranty process, Arlo may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.
All Arlo products comes with 1 year limited standard warranty
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Arlo guarantees that the products contained in its original packaging are protected against any defects in material or workmanship when used for normal purposes. Each Arlo limited warranty begins on the day of purchase. The warranty is valid for the "original purchaser" of the product for the duration of the warranty. The warranty is not transferable, including lifetime Arlo warranties. The warranty length for Arlo products is typically 1 year from the day of purchase, however, this may vary depending on the product purchased. Certain components or Arlo products may have a limited warranty length that differs from the warranty of the original Arlo product when used for normal use. Please return a copy of your warranty as proof of purchase.
This Arlo product warranty shall not be valid in the event of: Failing due to damage sustained during shipment, handling or storage; Failing as a result of an accident; Using or maintaining the product in a manner inconsistent with product manual instructions; Modifying the product in any way; Removing or defacing any serial number; If Arlo products are capable of using rechargeable batteries, it is recommended to only use rechargeable batteries of high quality that are not counterfeit or of inferior quality. If rechargeable batteries are used that cause harm to Arlo products, this warranty shall be void. If the product is repaired or modified by an Arlo authorized representative or agent, it shall be void.
Our claim assistance covers all Arlo products, including:
| Product name |
|---|
| Arlo Pro 4 Security Camera |
| Arlo Ultra 2 Security System |
| Video Doorbell Wire-Free |
| Arlo Pro 3 Floodlight Camera |
| Arlo Baby Monitor |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Arlo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Arlo.