Buyers who purchased Weture furniture from Amazon have more than one option to file a claim: by phone or online. The following steps pertain to products received through the online platform Amazon.
Weture Furniture is eligible for free replacement within a fixed return window if you receive a damaged, defective, or incorrect item.
For a successful return pick-up, please ensure the item is kept in its original condition, including the user manual, warranty cards, and original accessories, all in the manufacturer's packaging.
Should you report an issue, they might arrange for a technician to visit your location. Following the technician's evaluation report, they will offer a resolution.
Returning an eligible order typically requires no additional information unless specified otherwise in the category-specific policy.
Refunds are available for orders placed by international customers, who must contact customer service within five business days from the delivery date or estimated delivery date to initiate the refund process.
30-day easy returns
Let Warranty Valet assist you in claiming Weture Furniture warranty hassle-free.
The warranty plan provides protection for your product in instances where issues stem from material or workmanship defects. If a covered issue arises within this warranty period, you will be referred to the manufacturer for service.
The warranty additionally does not cover damages caused by improper care, negligence, neglect, deliberate misuse, or abuse of the product. Moreover, any repairs, replacements, or handling of the product that diverges from the manufacturer's recommended or authorized procedures, along with any failure to adhere to the manufacturer's warranty, are not included in this warranty.
Our claim assistance covers all Weture Furniture products, including:
| Product name |
|---|
| Sectional Sofas |
| Convertible U-Shaped Sofas |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Weture Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Weture Furniture.