3 Simple Steps for Wera Tools Warranty Claim:

Step 1:

  • Your personal details, including company name, residential address, contact information, and the subject and comment fields titled under the message, are crucial for submitting inquiries through the provided form. 

  • The form for requesting a catalog lacks the last two mentioned fields, although the rest of the information closely mirrors that of the inquiry form.

Step 2:

  • The commencement of the period for subsequent performance is contingent on the customer returning the defective goods to the relevant party; under no circumstances does it initiate otherwise. Only in this situation, Wera Tools will be liable for paying the return shipment cost.

  • They bear responsibility for any other damages incurred by their contractual partner solely in the event that such damages result from a deliberate or severely negligent violation of duty on their part, or on the part of their statutory representatives, agents, or employees.

Step 3:

  • When you find any hindrances while making the warranty claim just reach our warranty valet customer support team. They always welcome you with a warm smile.

  • Moreover, our team has a track record of promptly securing warranty claims for numerous customers upon their initial contact with us.

  • During the warranty process, Wera Tools may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number

1300 700 801

Place a call to get more support for warranty claim

Contact Address

Unit 7 4 Money Close,
Rouse Hill, NSW-2155,

Chat or Submit a Claim

If you have trouble contacting Wera Tools, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Wera Tools Warranty?

Wera Tools assures the absence of defective workmanship and materials in their products throughout the designated warranty period. In accordance with the stipulations laid out in the warranty, the company commits to addressing and repairing any faulty components.

  • Lifetime limited warranty on all screwdrivers and wrenches

What is NOT covered under the Wera Tools Warranty?

The warranty does not extend coverage for damage resulting from regular wear and tear, misuse, abuse, acts of nature, or failure to adequately maintain or service the product.

About Wera Tools

Wera Tools, a worldwide tool manufacturer, has its global headquarters and European sales team located in Wuppertal, Germany. The company operates two fully-owned regional subsidiaries in the United Kingdom and North America. Wera Tools specializes in the design and production of over 3,000 tools for both manual and power tool applications, manufactured at its German headquarters and production facilities in the Czech Republic and Taiwan. Notably, Wera is recognized for its range of screwdrivers distinguished by the unique Kraftform-shaped handle.

Products of Wera Tools

Screwdrivers Torque Tools L-Keys Holders Ratchets and Accessories

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Wera Tools logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Wera Tools.