Your personal details, including company name, residential address, contact information, and the subject and comment fields titled under the message, are crucial for submitting inquiries through the provided form.
The form for requesting a catalog lacks the last two mentioned fields, although the rest of the information closely mirrors that of the inquiry form.
The commencement of the period for subsequent performance is contingent on the customer returning the defective goods to the relevant party; under no circumstances does it initiate otherwise. Only in this situation, Wera Tools will be liable for paying the return shipment cost.
They bear responsibility for any other damages incurred by their contractual partner solely in the event that such damages result from a deliberate or severely negligent violation of duty on their part, or on the part of their statutory representatives, agents, or employees.
When you find any hindrances while making the warranty claim just reach our warranty valet customer support team. They always welcome you with a warm smile.
Moreover, our team has a track record of promptly securing warranty claims for numerous customers upon their initial contact with us.
The customer support team is the ultimate grievance listener for your issues such as faulty equipment, product recalls, product glitches, product failures, or warranty issues.
Lifetime limited warranty on all screwdrivers and wrenches
Unit 7 4 Money Close,
Rouse Hill, NSW-2155,
Australia.
Wera Tools assures the absence of defective workmanship and materials in their products throughout the designated warranty period. In accordance with the stipulations laid out in the warranty, the company commits to addressing and repairing any faulty components.
The warranty does not extend coverage for damage resulting from regular wear and tear, misuse, abuse, acts of nature, or failure to adequately maintain or service the product.
Our claim assistance covers all Wera Tools products, including:
| Product name |
|---|
| Screwdrivers |
| Torque Tools |
| L-Keys |
| Holders |
| Ratchets and Accessories |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Wera Tools logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Wera Tools.