UBGO offers extensive customer-centric support, both prior to and following your purchase. Feel free to contact them for any assistance you might need.
Please be aware that the warranty terms for products sold by third-party Marketplace sellers may differ from those outlined here.
To confirm the warranty terms for an item sold by a third-party Marketplace seller, please use the 'Contact Seller' feature found on the seller's information page.
You are welcome to inquire about the warranty terms of the item before finalizing your purchase.
Delve into the multitude of options provided by the assistance center upon ordering their products.
The warranty does not cover incidents associated with normal wear and tear, any product that has been inaccurately described or significantly misrepresented, deliberate damage, loss, theft, or items that cannot be traced.
1-year warranty
The warranty plan provides protection for your product in instances where issues stem from material or workmanship defects. If a covered issue arises within this warranty period, you will be referred to the manufacturer for service.
The warranty additionally does not cover damages caused by improper care, negligence, neglect, deliberate misuse, or abuse of the product. Moreover, any repairs, replacements, or handling of the product that diverges from the manufacturer's recommended or authorized procedures, along with any failure to adhere to the manufacturer's warranty, are not included in this warranty.
Our claim assistance covers all UBGO Furniture products, including:
Product name |
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Sectional Sofas |
Loveseat Sofas |
Sleeper Sofas |
Foldable Sofa Beds |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of UBGO Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of UBGO Furniture.