3 Simple Steps for U-Line Refrigeration Warranty Claim:

Step 1:

  • In order to streamline your warranty claim process, U-Line encourages you to complete the product registration. After completing this registration, you can expect more efficient warranty service to be readily available to you.

  • You can't proceed further unless you have the serial number and the registration process involves three required steps: product, purchase, and owner contact information.

  • You have a 60-day window to register your products after receiving them in order to be eligible for U-Line's extended second and third-year limited warranties.

Step 2:

  • To qualify for credit when returning parts and accessories, it is essential to have the items in their original packaging, unused, and without excessive markings or labels. The return window extends for 30 days from the shipment date by U-Line.

  • It's important to note that a 30% restocking fee will be applied to all returns, and the customer has to pay the return shipping costs. When returning the product the original packaging slip should have the return authorization number given by them.

Step 3:

  • Situated in the Midwest, their experienced team is available to address inquiries, offer product details, aid in locating qualified service providers in your region, and provide technical support to service technicians.

  • You have the choice to choose the team to serve you. Three teams are ready under the 'Submit an Inquiry' heading. Choose any one of those that you would like to work with.

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Email Support


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Phone Number


Place a call to get more support for warranty claim

Contact Address

8900 North 55th Street,
Milwaukee, Wisconsin-53223,

What is covered under the U-Line Refrigeration Warranty?

The warranty pertains to products that have been installed and used in a typical residential setting. This warranty includes coverage for material and cosmetic defects and is limited to a period of 60 days from the original purchase date. All service conducted under this warranty by U-Line must be carried out by a U-Line factory-authorized servicer unless specifically directed otherwise by U-Line. Please note that this warranty is applicable solely to products that have been installed within one of the fifty states of the United States, the District of Columbia, or any of the ten provinces in Canada.

  • 60-day limited warranty on material cosmetics

  • 1-year limited warranty on all parts and labor

  • 2-year limited warranty on all parts and labor for five-class products

  • 5-year sealed system limited warranty

What is NOT covered under the U-Line Refrigeration Warranty?

The warranty excludes coverage for any parts or labor needed to address defects resulting from negligence, accidents, improper use, inadequate maintenance, incorrect installation, unapproved service, repairs, or acts of nature, such as fire, floods, or other natural disasters. U-Line will not be liable for any indirect or incidental damages arising from a breach of these warranties or any other warranty, whether it's express, implied, or statutory. Replacement water filters, light bulbs, and other consumable parts are not encompassed by these warranties. Additionally, any in-home instruction on how to use your product is not covered by these warranties. These warranties also do not cover losses related to food, beverages, or medicines. If your product is situated in an area where U-Line's factory-authorized service is unavailable, you might be responsible for a trip charge or be required to transport the product to a U-Line factory-authorized service location at your own expense. Please be aware that signal issues related to Wi-Fi connectivity are not included in these warranties.

About U-Line Refrigeration

U-Line is dedicated to crafting products tailored for contemporary living, offering refrigeration and ice solutions that seamlessly blend beauty and functionality while effectively preserving food, drinks, and wine. Beginning with U-Line's pioneering innovations such as the first under-counter ice maker and under-counter wine refrigerator in America, and progressing to today's industry-exclusive features like the top nugget ice machine production and full-depth lower interiors in their 5-class product line, their commitment remains fixed on delivering the finest premium modular ice making, refrigeration, and wine preservation options within the industry.

Products of U-Line Refrigeration

Beverage Centers Wine Refrigerators Ice Machines Refrigerators Freezers Dispensers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of U-Line Refrigeration logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of U-Line Refrigeration.