Step 1:

  • The warranty claim can be made by providing your name, address, contact number, email address, installed date, name of the person who installed your appliance along with model, serial and index number, and so on in the registration form.

  • Before jumping into the form, there are terms of warranty and the kind of warranty provided by them available to make you understand.

Step 2:

  • If you require service for your product, please fill out the service form, which is almost similar to the registration form, but includes additional details such as refrigerator model, proof of purchase, description of the issue box, and image attaching fields.

  • Even though Liebherr Appliances has separate appliances for residential and commercial customers, the procedure to fill out the form is the same. You can switch between them by clicking on the 'Ownership' folder at the top under the folder after-sales service.

Step 3:

  • The talented customer service team is here to address and resolve any questions or concerns you may have regarding your refrigerator or freezer.

  • They firmly believe that you will derive satisfaction from your Liebherr appliance for many years to come.

  • During the warranty process, Liebherr Appliances may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty period may be 2, 3, 5, 6 or 12-years.

Liebherr Appliances Warranty Period:

  • 2-year warranty on parts and labor for residential appliances

  • 5-year warranty on parts and labor for residential appliances for sealed system

  • 6 to 12-year limited warranty on parts only for residential appliances for sealed system

  • 3-year warranty on parts and labor for laboratory, medical products, and food service appliances

  • 5-year sealed system warranty on parts and labor for food service appliances

Liebherr Appliances Contact Information:

Email Support

For further info, Kindly Get in touch with Liebherr Appliances via this email.

[email protected]

Phone Number

+1-757-240-4250

Place a call to get more support for warranty claim

Contact Address

4800 Chestnut Avenue,
Newport News, VA-23607,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Liebherr Appliances, submit a claim here.

What is covered under the Liebherr Appliances Warranty?

Liebherr provides a warranty to the original purchaser, referred to as the "Liebherr Customer" or "you," for the Liebherr Product. This warranty is applicable to appliances purchased from an Authorized Liebherr Dealer, such as a distributor, dealer, manufacturer's representative, or another authorized seller. It covers the Liebherr Product and its original accessories, ensuring they are free from material and workmanship defects during the specified warranty coverage period. To qualify for warranty service, you must provide proof of purchase from an Authorized Liebherr Dealer and confirm the purchase date and installation carried out by an Authorized Liebherr Servicer

What is NOT covered under the Liebherr Appliances Warranty?

The Liebherr warranty does not extend to cover any costs or labor required to rectify defects or damage resulting from unauthorized repairs, servicing, conversions, or modifications performed on the Liebherr Product or any of its components and accessories. It also excludes issues stemming from negligence, incorrect installation, improper delivery, regular wear and tear, accidents, misuse, power interruptions, power surges, off-grid installations, relocation and reinstallation of the Liebherr Product without adherence to published installation guidelines, floods, natural disasters, or other force majeure events. Additionally, any improper maintenance or use of the Liebherr Product or its components and accessories contrary to the published user or operator instructions falls outside this warranty's coverage. Furthermore, the Liebherr Warranty does not encompass service expenses or service calls aimed at instructing the Liebherr Customer on the proper use of the Liebherr Product. It also does not cover products situated in inaccessible locations or additional fees related to marine (yacht) applications, such as marina access and extra parking. Additionally, any damage incurred during transportation or freight is not included within the scope of this Liebherr Warranty.

Products of Liebherr Appliances:

Our claim assistance covers all Liebherr Appliances products, including:

Product name
Refrigerators
Stainless Steel Cleaners
Charcoal Filters
Water Filters
Ice Cube Tongs
Freezers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Liebherr Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Liebherr Appliances.