Register your product in the warranty registration form. The form has the personal details of the customer, and product details such as serial number, brand, type, number, and color of the model.
Furthermore, you must select the dealer from whom you bought the product, provide the purchase date, and submit details regarding dryer use, as well as usage and installation.
As customer satisfaction is the first priority of Equator Advanced Appliances, they have provided you with the option to return the product within 30 days if there is any kind of damage to the product, and any damage you find should be reported to customer service.
All newly bought items from Equator Advanced Appliances should be returned within 24-48 hours of delivery in their original packaging. An amount of fifteen percent will be deducted for restocking fees and shipping charges.
Customer support maintains a single form for all categories, including sales, service, inquiry, and parts. Before contacting them, you will need to fill out the form.
Beneath the form, you will find a display of their global office locations from around the world.
During the warranty process, Equator Advanced Appliances may offer one of the following solutions: a warranty replacement or warranty service. They provide a 90-day warranty on products for commercial use and a 1-year warranty on products for residential use.
90-day warranty on products for commercial uses
1-year warranty on products fro residential uses
For further info, Kindly Get in touch with Equator Advanced Appliances via this email.
[email protected]10222 Georgibelle Drive, Suite 200,
Houston, TX-77043,
USA.
If you are having trouble contacting Equator Advanced Appliances, submit a claim here.
Equator Advanced Appliances commits to the consumer-owner to either repair or, at their discretion, replace any component of this product that demonstrates defects in workmanship or materials when used for normal personal, family, or household purposes in the USA and Canada. The warranty extends for a duration of one year from the original purchase date. For commercial use, the product is covered by a 90-day warranty. Within this timeframe, they will provide all necessary labor and parts to rectify such defects at no cost, provided that the appliance has been installed and operated in accordance with the instructions provided with the appliance. It is the responsibility of the consumer-owner to ensure ready access to the appliance for servicing.
Equator Advanced Appliances shall not, under any circumstances, be held responsible for incidental or consequential damages, or damages arising from external factors such as abuse, misuse, incorrect voltage, or acts of nature. This warranty does not encompass service calls unrelated to defects in workmanship or materials covered by this warranty. Therefore, any costs associated with diagnosing and repairing issues that do not pertain to defective workmanship or materials shall be the responsibility of the consumer-owner.
Our claim assistance covers all Equator Advanced Appliances products, including:
| Product name |
|---|
| Refrigerators |
| Retro Refrigerators |
| Freezers |
| Dishwashers |
| Cooktops |
| Combo Washer Dryers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Equator Advanced Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Equator Advanced Appliances.