Your personal and sign-in information should be provided for the account creation. Being an account holder will give you the opportunity to participate in the Tweezerman Insider Loyalty and Rewards program.
For every shopping, you may likely garner exclusive rewards under the Tweezerman Insider Loyalty and Rewards program. By emailing to the specific email ID, you have the choice to unenroll from the program.
You should not take more than thirty days from the date of delivery to return your products. You have to postmark your return packages before initiating the return. Tweezerman does not reimburse the original shipping charges.
The products that have been returned to the manufacturer in improper condition will undergo the deduction of a 20% restocking fee from the original invoice amount. No refund, exchange, or return for final sale items and any personalized or engraved items.
The processing time of the return is 7-10 business days since it is received by the staff members in the warehouse. They inform you about the receipt of your returned products and refund processing via confirmation email.
Reimbursements for qualified returns will be applied to the original payment method. Refunds cannot be issued to alternative cards or different payment forms.
You cannot ask any questions to Tweezerman about the products that are missing, damaged, or packages lost during transportation. Until they process your return, it is requested that you keep the shipping insurance and shipping receipts.
During the warranty process, Tweezerman may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Tweezerman, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Tweezerman wholeheartedly supports the production of its beauty tools and assures their functionality. They provide complimentary sharpening and repair services for Tweezerman tweezers, scissors, and nippers for the entire duration that the tool can undergo sharpening, without any additional outbound shipping or handling fees, as well as no processing charges.
1-year guarantee on lash curlers, lash tools, and eyelash comb
2-year guarantee on tweezers, scissors, nippers
The Tweezerman guarantee excludes items that have been mishandled or altered, products from brands other than Tweezerman, items repaired by entities other than the Tweezerman Service Center, and products acquired from an unauthorized seller.
More than four decades ago, Tweezerman embarked on a quest to introduce top-notch, groundbreaking, and unparalleled tools to the beauty sector. Their expertise in beauty tools has enabled them to elevate their specialized brand to new heights, establishing the foremost benchmarks for quality, dependability, ingenuity, and customer service within their domain. Fueled by a devoted and enthusiastic fan base, the brand remains committed to crafting tools that enhance consumers' appearance and confidence. Rooted in consumer allegiance and brand credibility, Tweezerman's ongoing commitment revolves around achieving outstanding quality, innovation, and education with each beauty tool they offer.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Tweezerman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Tweezerman.