3 Simple Steps for Saddleback Leather Bags Warranty Claim:

Step 1:

  • You need to fulfill the three required steps to request a repair under the warranty period via email. These steps include providing a photo of the product depicting the area that needs repair, specifying the buyer's shipping address, and providing an explanation of the issue.

  • The Love 41 warranty is applicable for particular products that are not covered by the 100-year warranty provided by the Saddleback Leather Company. 

Step 2:

  • Without any questions from the manufacturer's side, your returned products will be accepted in case you inform them within 30 days, whether they are too big, too small, too heavy, or uncomfortable.

  • Your only duty is to pay for the shipping charges. You may have options such as in-store credit, an exchange, or a full refund for returned products.

Step 3:

  • The customer support team is accessible through various means such as chat, email, or phone, and you can expect to receive a prompt response from them. You can get in touch with them on weekdays for particular hours.

  • You will get a better understanding of the policies of Saddleback and the functions of the products after reading the answers to the questions in the FAQs section.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 10am - 5pm(CST)

Contact Address

105 Speer Street,
Ste 4 Azle, TX-76020,

What is covered under the Saddleback Leather Bags Warranty?

Saddleback Leather crafts its products with durability in mind, ensuring they are constructed to withstand the test of time. A comprehensive warranty covers any defects in materials or workmanship except a few products, guaranteeing free repair or replacement of all products throughout the warranty period.

  • 30-day money-back guarantee

What is NOT covered under the Saddleback Leather Bags Warranty?

The warranty excludes coverage for instances of misuse or abuse, exemplified by images featuring excessive use of papyrus. Additionally, products not used in accordance with the instructions provided in the manuals are not covered by the warranty.

About Saddleback Leather Bags

Established in 2008, Dave and his wife initiated their factory, Old Mexico Manufacturing, in Leon, Guanajuato, with the aim of crafting their own leather goods. Saddleback Leather specializes in designing and constructing exceptionally durable leather backpacks, briefcases, wallets, satchels, and duffle bags, suitable for both personal use and corporate gifting. Presently, they are expanding their offerings to include the highest quality reusable medical PPEs globally.

Products of Saddleback Leather Bags

Wallets Belts Sunglass Cases Luggage Straps Leather Luggage Tags

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Saddleback Leather Bags logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Saddleback Leather Bags.