When you discover that products are defective within the warranty period, you have 30 days of purchase to return them, including the Return Merchandise Authorization (RMA) number obtained from the reseller or customer support team.
RMA numbers must be prominently shown on the return shipping label of any package sent back to Taotronics. Your returned products have the option to get rejected when they have no RMA number.
Upon receipt and inspection of your return, you will receive an email notification confirming its reception. Additionally, you will be informed about the approval or rejection of your refund request.
Taotronics will never allow you to bear the cost of return shipping fees only for quality related issues. The refund will be reflected in your bank account in three days.
The customer service center looks forward to sorting out your issues as soon as possible. There is an extensive range of emails available on the contact page, with specific email addresses for products or orders listed first.
The warranty provides you with certain legal entitlements, and you may also possess additional rights, which can differ depending on the state or province you reside in.
During the warranty process, TaoTronics may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting TaoTronics, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Throughout the warranty duration, should any defects in material or workmanship originating from the original manufacturer be identified, TaoTronics will, at its discretion, provide a replacement product of the same or equivalent standard at no cost. Any products or components replaced under this warranty will become the property of TaoTronics.
12-month warranty
The warranty excludes coverage for various scenarios, including improper use or installation, cosmetic damage, damage caused by acts of nature such as lightning strikes or tornadoes, accidents, misuse, negligence, commercial use, modifications to any part of the product, including the antenna, connection to an incorrect voltage supply, and attempted repairs conducted by anyone other than an authorized facility.
TaoTronics, a leading brand within the Sunvalley Group, is dedicated to enhancing the daily lives of consumers with their innovative smart products. Their focus is on delivering unparalleled experiences that are unique to their brand. By prioritizing user-friendly designs and incorporating cutting-edge technology, TaoTronics is making strides in seven countries, including the USA, UK, Japan, and Germany, with a global sales record exceeding 10 million products. The team at TaoTronics remains committed to continuous innovation, constantly pushing boundaries to develop outstanding products that bring tangible value to users' lives. Their dedication to superior quality and exceptional user experiences has garnered praise from various top tech media outlets.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TaoTronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TaoTronics.