The vital information must be furnished in order to register your warranty. It is similar to creating an account. Through the registration, you will be sent the latest news and promotions.
For products not covered by the warranty and requiring repair, you may have to spend a few pounds. The estimated cost will be sent through email.
If you opt to proceed, you can make the payment with a brief phone call. Should you decide not to move forward, they will return your PC without any additional cost.
The return period of 28 days from the purchase date is provided for products bought from the Stormforce Gaming website, and within 14 days of placing your order, you will receive your refund. This policy applies to products that are returned for a refund.
You have 30 days from the date you receive the order to inform them about returning the peripherals and graded items for repair or refund. Make use of the contact number or form on the same page to notify.
Items should be returned in their original packaging and in pristine condition. The seller will not be liable for anything that happens to the products during the return process, as it is your responsibility.
The customer care team of Stormforce Gaming has provided two options to contact them: one is through email using the form, or the other is via phone.
You should complete the boxes by providing your name, email, phone number, and serial number.
In the event you want to know the information on stock availability, bespoke builds, or lead times and ask inquiries before making the sales simply get in touch with them via email provided separately for that purpose.
During the warranty process, Stormforce Gaming may provide you with one of the following solutions: either a warranty replacement or warranty service during the 3-year warranty period.
3-year collect, repair, and return warranty
For further info, Kindly Get in touch with Stormforce Gaming via this email.
[email protected]4 Hardwick Grange,
Woolston, Warrington-WA1 4RF,
United Kingdom.
If you are having trouble contacting Stormforce Gaming, submit a claim here.
The warranty provided encompasses hardware-related issues, ensuring that during each designated warranty period, customers are entitled to either a repair or a replacement, subject to availability. In cases where neither repair nor replacement is feasible, a full refund for the purchase will be issued.
The warranty does not extend to cover software-related problems. Additionally, damages resulting from misuse, abuse, accidents, or acts of nature are excluded from the coverage provided by Stormforce Gaming's warranty.
Our claim assistance covers all Stormforce Gaming products, including:
| Product name |
|---|
| Headsets |
| PC Monitors |
| Controllers |
| Keyboards |
| ICue Hydro-X |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Stormforce Gaming logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Stormforce Gaming.