Returning the product can be done within the first two years after you make the purchase.
All products should be returned to the dealer or reseller for a replacement. You cannot send back the products without prior approval and an RMA number.
You should contact the customer support team, which can provide assistance and instructions on how to return the products that are under the warranty period.
Within the warranty duration, your product will undergo repair or replacement at no cost, with the exception of any associated shipping and handling fees.
The customer support page serves as a comprehensive solution for various support-related matters, including support ticket requests, checking warranty status, and more.
During the warranty process, Cooler Master may provide one of the following solutions: a warranty replacement or warranty service during the warranty period. They offer a 1-year warranty for most products and a 3 to 10-year warranty on power supply units.
To complete the product registration process, kindly fill out the form, providing essential details including your personal information, such as full name, contact information, and residential address.
The status of your warranty can be inspected once you supply the serial number of the product, which is visible on the printed barcode.
1-year warranty for most of the products
3-10 year warranty on power supply units
2021 E Locust Ct,
Ontario, CA-91761,
Canada.
Let Warranty Valet assist you in claiming Cooler Master warranty hassle-free.
Cooler Master warranty is applicable to:
Cooler Master warranty excludes:
Our claim assistance covers all Cooler Master products, including:
Product name |
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CPU Air Coolers |
CPU Liquid Coolers |
Case Fans |
Chairs |
Desks |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Cooler Master logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Cooler Master.