Step 1:

  • Always create your user account immediately after purchasing any of the St. Croix Rods products. This will be the best place to store every detail of your product purchase and other necessary details. Your name, email address and a strong password are the details required to create one.

  • Please note that every product purchased has to be registered within the first thirty days of your purchase to activate the warranty. If not, You will not be eligible to claim a warranty for any of your St. Croix Rods products.

Step 2:

  • Product registration is actually a simple process. You will have to provide your name and current phone number along with your detailed address including city, state, zip code and country. Model number, serial number, date & place of purchase are the necessary product details required to complete registration.

  • Any claims can be initiated through the “Warranty Service Form”. You will have to provide the above-mentioned details along with a description of your problem and photographs for proof.

  • Their experts will evaluate your issue and update you on other steps involved in the process to get a preferred solution.

Step 3:

  • Please contact their reliable customer support through the contact form to get a prompt response by providing your personal details along with the subject and description of your contact.

  • Their experts dedicate themselves to providing you with quality support and services. You can also make use of other valuable pages like dealer locator and much more.

St. Croix Rods Warranty Period:

  • 30-day return policy

  • 15-year transferrable warranty on EVS690-4, IU1107.4

St. Croix Rods Contact Information:

Phone Number

+1-800-826-7042

Place a call to get more support for warranty claim

Contact Address

856 4th Avenue North, PO Box 279,
Park Falls, Wisconsin-54552,
USA.

Chat or Submit a Claim

If you are having trouble contacting St. Croix Rods, submit a claim here.

What is covered under the St. Croix Rods Warranty?

St. Croix Rods offers various warranty plans each having its own merits. All of them cover the material and workmanship defects in the product when claimed in the preferred procedure. Regardless of the type of damage, All products will be replaced under the warranty subject that it is claimable by the terms and conditions of their warranty plan. You can also make use of warranty upgrade options to avail of extra benefits in the claim. Any claim has to be initiated after paying the warranty fee according to the product and its warranty plan. It is always good to know in detail about the product and its warranty plan to avoid confusion in the claim.

What is NOT covered under the St. Croix Rods Warranty?

St. Croix Rods Warranty does also have mutations in the claim. Any product that has evidence of damage due to an accident, normal wear, misuse, no proper maintenance 7 care or neglect is always excluded from the claim. The ownership of the product and its warranty is non-transferable. Hence it cannot be claimed by any other person that the original purchaser. They are also not liable for any kind of damages that are not under the control of St. Croix Rods.

Products of St. Croix Rods:

Our claim assistance covers all St. Croix Rods products, including:

Product name
Physyx Spinning Rods
Handcrafted Crewneck
Limit Caps
Hooset Visor
Campfire Mugs
Legend Surf Spinning Rods

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of St. Croix Rods logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of St. Croix Rods.