• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Oral-B warranty claim assistance in one click!

3 Simple Steps for Oral-B Warranty Claim:

Step 1:

  • Always register your Oral-B product after purchasing it. You will have to provide your basic details like first & last name, email address, phone number, DOB and promo code along with the detailed address including city, state and zip code and date of purchase has to be provided in the first step. Followed by providing the necessary details of your device like type number to complete the registration.

  • Type number required for the purpose will be imprinted on all the Oral-B products. It is a four-digit number found mostly on the base of the product.

Step 2:

  • Please consider troubleshooting the product before it is sent for claim as this can resolve most of the minor issues in the product. If this is not the case, You can always claim the product in the preferred method.

  • Please make use of their online service to print off a prepaid mailing label and get a tracking number. This will help you track the defective product.

  • This service registration can be done by providing your warranty status, sales date and description of your issue along with the proof of purchase and other documents necessary for the purpose.

  • Send the product and its components in the preferred procedure along with a copy of your proof of purchase and a letter including your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you’re experiencing with the product.

  • Their team will do the needful and send the product back to you at the earliest possible time.

Step 3:

  • Since Oral-B is a large brand in the industry they strive hard to provide their customers with top-notch customer service. You can contact them regarding any concern or query about their product or service. They will go above and beyond to provide you with a proper solution.

  • They maintain numerous useful pages including FAQs, downloading product manuals, applying for online repair services, finding service centers near you, tracking your order and much more.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number


Mon-Fri: 9 AM - 6 PM (EST)

Contact Address

600 Clipper Dr Ste 200,
Belmont, California,
94002, United States

Useful Links:

What is covered under the Oral-B Warranty?

All products manufactured and sold by Oral-B are covered by a 2-year warranty plan that ensures it is free from damage or defect in material and workmanship only to the original purchaser when purchased directly from their website or through authorized retailers of Oral-B. In case of a defect, Oral-B at their sole discretion will replace the product for free. They will send you a like-for-like technical replacement, or of a higher specification if the device is not available. The color of the replacement is also not under their control. It is totally chosen on the availability. Oral-B also provides you with extended warranty plan options to increase the warranty period.

  • 60-Day Return Policy.

  • 2-Year Warranty Period For All Of Their Products.

  • Extended Warranty Plan.

What is NOT covered under the Oral-B Warranty?

Oral-B’s limited warranty also has restrictions in its design. On that note, any damage or defect due to accident, misuse, dirt or water; improper use; repairs carried out by agents not authorized by Oral-B/Braun; altered or used for commercial purposes; tamper; failure to take proper care of the product, including recharging and normal wear & tear are always not covered by the claim. In addition, claims for cosmetic damage such as scratches and dents also go void.

About Oral-B

Oral-B is a brand renowned around the world for its quality oral hygiene products including toothbrushes, various kinds of toothpastes, electric toothbrushes and mouthwashes. Since their establishment way back in 1950, They have evolved to be one of the giants in the industry with top-quality and dependable quality products. They have a huge customer base throughout the globe. You must consider Oral-B for your oral hygiene in the future!

Products of Oral-B

iO Series Genius Series Smart Series Pro Series

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oral-B logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oral-B.