Step 1:

  • To make an Oral-B warranty claim, you can reach out to the Oral-B customer service team by phone, through online chat, or by submitting an online form.

  • You can contact them regarding any concern or query about their product or service. They will go above and beyond to provide you with a proper solution.

  • They maintain numerous useful pages, including FAQs, downloading product manuals, applying for online repair services, finding service centers near you, tracking your order, and much more.

Step 2:

  • Please consider troubleshooting the product before it is sent for the Oral-B warranty claim, as this can resolve most of the minor issues in the product. If this is not the case, you can always start an Oral-B warranty claim in the preferred method.

  • Please make use of their online service to print off a prepaid mailing label and get a tracking number. This will help you track the defective product.

  • This service registration can be done by providing your warranty status, sales date, and description of your issue, along with the proof of purchase and other documents necessary for the purpose.

  • Send the product and its components in the preferred procedure along with a copy of your proof of purchase and a letter including your name, return mailing address, contact number, e-mail address, and a brief explanation of the problem.

Step 3:

  • You will have to provide your basic details, like first and last name, email address, phone number, date of birth, and promo code, along with the detailed address.

  • Followed by providing the necessary details of your device, like type number, to complete the registration. 

  • The type number required for the purpose will be imprinted on all the Oral-B products. It is a four-digit number found mostly on the base of the product.

Oral-B Warranty Period:

  • Oral-B offers a 60-day return policy and a 2-year warranty on all products

Oral-B Contact Information:

Phone Number

+1-800-566-7252

Mon-Fri: 9 AM - 6 PM (EST)

Contact Address

600 Clipper Dr Ste 200,
Belmont, California 94002, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Oral-B warranty hassle-free.

What is covered under the Oral-B Warranty?

Oral-B warranty covers:

  • Material and workmanship defects
  • Original purchaser
  • Purchases from authorized retailers or Oral-B website

What is NOT covered under the Oral-B Warranty?

Oral-B warranty will be void for:

  • Improper use or unauthorized repairs
  • Tampering or inadequate care
  • Cosmetic damage
  • Defects from accidents, misuse, dirt, or water

Products of Oral-B:

Our claim assistance covers all Oral-B products, including:

Product name
Electric Toothbrushes
Pro Series
iO Series
Genius Series
Smart Series
Vitality Series
Replacement Brush Heads
iO Brush Heads
Genius Series
Smart Series
Vitality Series Brush Heads
Water Flossers
Toothbrushes
Braces

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oral-B logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oral-B.