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3 Simple Steps for Speakman Warranty Claim
Step 1:
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While Speakman primarily validates protection through your original proof of purchase, this document serves as the essential mechanical link to confirm your status as the initial retail purchaser.
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Because the brand offers different tiers of coverage based on the product category such as residential fixtures, hospitality units, or emergency safety equipment identifying your specific model is a necessity.
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Retaining your sales receipt and noting the installation date ensures the technical team can accurately apply the factory-backed protections available for your specific hardware series.
Step 2:
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Before submitting a formal claim, perform a visual and functional audit to determine if the issue is a material defect or a maintenance requirement, such as mineral scaling in the shower engine.
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Capture clear photos or video of the fixture while in operation, specifically documenting any irregular spray patterns or leaks from the valve body that suggest an internal mechanical failure.
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Organizing these diagnostics alongside your specific model name (such as Icon or Reaction) accelerates the triage process and helps the support team determine if a simple replacement part can resolve the issue.
Step 3:
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Reach out to the customer service department through the official web-based "Contact Us" form or by sending a comprehensive request to the dedicated support email.
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Utilizing these digital channels ensures your inquiry is routed to specialists trained in both residential brassware and OSHA-compliant emergency safety systems.
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Once your request is logged, follow the provided instructions regarding the evaluation of the defective component or the shipment of factory-authorized replacement hardware
Speakman Warranty Period:
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Limited Lifetime Warranty (many products)
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Up to 25 years on finishes (5 years for some finishes like matte black)
Speakman Contact Information:
Contact Address
Speakman Company
51 Lacrue Ave.
Glen Mills, PA 19342, USA
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Speakman warranty hassle-free.
Useful Links:
What is covered under the Speakman Warranty?
Eligible for Coverage: The Speakman Quality Guarantee
- Residential Shower & Faucet: Limited lifetime warranty against defects in material and workmanship for the original homeowner.
- Product Finishes: Lifetime protection for residential finishes (like Polished Chrome and Brushed Bronze) against manufacturing-related peeling or tarnishing.
- PERFECT Ceramic Cartridges: Specialized 25-year warranty for cartridges used in Commander® faucets, covering mechanical failure and leaks.
- Commercial/Hospitality: 5-year limited warranty for fixtures installed in hotels, multi-family housing, and business environments.
- Safety Equipment: 3-year limited warranty for emergency drench showers, eyewashes, and combination safety stations.
What is NOT covered under the Speakman Warranty?
Exclusions: Protection Limitations
- Improper Maintenance: Protection does not cover finish damage caused by abrasive pads, steel wool, or harsh chemical cleaners not recommended in the care guide.
- Installation Errors: Any warranty is void if damage results from incorrect mounting, lack of proper maintenance, or non-certified plumbing connections.
- Water Quality: Coverage excludes failures caused by high-mineral "hard water," sediment, or corrosive water chemistry within the plumbing line.
- Unauthorized Parts: Use of non-genuine Speakman replacement parts or unauthorized alterations will nullify the existing factory warranty.
- Normal Wear: Protection does not extend to the natural aging of components that require periodic replacement, such as filters or O-rings.
- Indirect Damages: Speakman is not liable for labor costs, installation expenses, or consequential damages resulting from a product failure.
Products of Speakman:
Our complete claim assistance covers all Speakman products, including:
| Product name |
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| Bathroom Faucets |
| Lavatory faucets |
| Sensor faucets |
| Commercial faucets |
| Showers |
| Showerheads |
| Hand showers |
| Shower systems |
| Body sprays |
| Safety Equipment |
| Emergency showers |
| Eyewash stations |
| Combination units |
| Kitchen Faucets |
| Pull-down faucets |
| Commercial kitchen faucets |
| Commercial Products |
| Sensor fixtures |
| Plumbing systems |
| Institutional fittings |
| Parts & Accessories |
| Valves |
| Cartridges |
| Repair parts |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Speakman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Speakman.