Step 1:

  • The SKIL warranty covers the original purchaser for genuine SKIL products against defects in material or workmanship, provided the item was purchased from an authorized retailer.

  • To ensure maximum coverage, customers are encouraged to complete their product registration on SKIL’s official website within the first month of ownership.

  • Coverage is restricted to products used for personal or household purposes, as industrial or commercial use may significantly alter the eligibility of the claim.

Step 2:

  • To initiate a claim, users must first access the "Support" or "Get Service" section on SKIL’s official website to review troubleshooting guides that may resolve the issue without a return.

  • If the tool remains non-functional, the claimant should gather the original dated sales receipt and the product’s serial and model numbers before proceeding with the official claim process.

  • The claim is formally processed by contacting the customer support team listed on SKIL’s official website, where a representative will provide a preliminary approval and directions to a service center.

Step 3:

  • Once a claim is preliminarily approved, the complete tool must be sent to a SKIL Factory Service Center or an Authorized Service Station for a physical inspection.

  • Skilled technicians will evaluate the tool to confirm if the malfunction is due to a defect in material or workmanship rather than misuse or normal wear and tear.

  • Upon verification, SKIL will fulfill its obligation by repairing the defective parts or replacing the entire unit with a comparable model to restore full functionality.

skil Warranty Period:

  • Consumer Cordless Handheld Power Tools (Registered): 5 Years

  • Consumer Cordless Handheld Power Tools (Unregistered): 3 Years

  • Outdoor Power Equipment (Registered): 5 Years

  • Outdoor Power Equipment (Unregistered): 3 Years

  • Benchtop Tools (Registered): 3 Years

  • Benchtop Tools (Unregistered): 1 Year

  • Batteries & Chargers: 2 Years

  • Professional/Commercial Use: 90 Days

skil Contact Information:

Phone Number

1-877-754-5999

Monday to Friday: 7:00 AM – 7:00 PM (CST)

Contact Address

Naperville, Illinois, USA

Chat or Submit a Claim

Let Warranty Valet assist you in claiming skil warranty hassle-free.

Useful Links:

What is covered under the skil Warranty?

What is covered under for Skil?

  • Manufacturing Defects: Any failure resulting from defects in materials or SKIL's workmanship during the manufacturing process.
  • Functional Failures: Mechanical or electrical malfunctions that occur during normal, non-abusive home use.
  • PWRCORE Technology: Batteries and chargers are covered against defects, provided they have been maintained according to the user manual.
  • Authorized Purchases: All tools bought through official retail partners like Home Depot, Lowe's, and Amazon.

What is NOT covered under the skil Warranty?

Normal Wear and Tear: Items that naturally wear out through use, such as carbon brushes, or cosmetic scuffs and scratches.

  • Consumables: Accessories including circular saw blades, drill bits, router bits, jigsaw blades, sanding belts, and grinding wheels.
  • Misuse and Abuse: Damage from dropping the tool, exposing it to extreme weather, or using it for tasks it wasn't designed for.
  • Third-Party Repairs: Tools that have been opened or repaired by anyone other than an authorized SKIL service station.
  • Incidental Damages: SKIL is not liable for loss of profits, property damage, or personal injury resulting from the use of the tool.

Products of skil:

Our complete claim assistance covers all skil products, including:

Product name
PWRCORE 12 System
Compact drills
impact drivers
and area lights for tight spaces.
PWRCORE 20 System
High-performance cordless saws
sanders
grinders
and hammers.
PWRCORE 40 Outdoor
Lawnmowers
string trimmers
leaf blowers
and chainsaws.
Benchtop Tools
Table saws
miter saws
and drill presses for the home workshop.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of skil logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of skil.