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The SKIL warranty covers the original purchaser for genuine SKIL products against defects in material or workmanship, provided the item was purchased from an authorized retailer.
To ensure maximum coverage, customers are encouraged to complete their product registration on SKIL’s official website within the first month of ownership.
Coverage is restricted to products used for personal or household purposes, as industrial or commercial use may significantly alter the eligibility of the claim.
To initiate a claim, users must first access the "Support" or "Get Service" section on SKIL’s official website to review troubleshooting guides that may resolve the issue without a return.
If the tool remains non-functional, the claimant should gather the original dated sales receipt and the product’s serial and model numbers before proceeding with the official claim process.
The claim is formally processed by contacting the customer support team listed on SKIL’s official website, where a representative will provide a preliminary approval and directions to a service center.
Once a claim is preliminarily approved, the complete tool must be sent to a SKIL Factory Service Center or an Authorized Service Station for a physical inspection.
Skilled technicians will evaluate the tool to confirm if the malfunction is due to a defect in material or workmanship rather than misuse or normal wear and tear.
Upon verification, SKIL will fulfill its obligation by repairing the defective parts or replacing the entire unit with a comparable model to restore full functionality.
Consumer Cordless Handheld Power Tools (Registered): 5 Years
Consumer Cordless Handheld Power Tools (Unregistered): 3 Years
Outdoor Power Equipment (Registered): 5 Years
Outdoor Power Equipment (Unregistered): 3 Years
Benchtop Tools (Registered): 3 Years
Benchtop Tools (Unregistered): 1 Year
Batteries & Chargers: 2 Years
Professional/Commercial Use: 90 Days
Naperville, Illinois, USA
What is covered under for Skil?
Normal Wear and Tear: Items that naturally wear out through use, such as carbon brushes, or cosmetic scuffs and scratches.
Our complete claim assistance covers all skil products, including:
| Product name |
|---|
| PWRCORE 12 System |
| Compact drills |
| impact drivers |
| and area lights for tight spaces. |
| PWRCORE 20 System |
| High-performance cordless saws |
| sanders |
| grinders |
| and hammers. |
| PWRCORE 40 Outdoor |
| Lawnmowers |
| string trimmers |
| leaf blowers |
| and chainsaws. |
| Benchtop Tools |
| Table saws |
| miter saws |
| and drill presses for the home workshop. |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of skil logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of skil.