• 26 Aug, 2023

Are you considering claiming the warranty from the Satco brand? Read this to get the know-how!

3 Simple Steps for Satco Warranty Claim:

Step 1:

  • Satco stands firmly by its quality. However, in an unfortunate event, they offer a strong warranty coverage for all of their products.

  • To claim a warranty from Satco, the company strongly recommends you contact the authorized retailer. You can find the dealer on their page which is dedicated for your convenience.

  • If you contact the dealer, they will provide you with a Return Good Authorization (RGA) number to initiate the return process. For this, you will need the invoice and other related details.

Step 2:

  • After obtaining the RGA number, you will have to pack the products including all the accessories and parts, and return them to Satco.

  • Once they receive the products, they will inspect and verify the damages to determine their eligibility. Upon validation, the products will be replaced or exchanged.

  • You will be responsible for the shipping charges. Please note that there will be a 25% handling fee for the products returned.

Step 3:

  • Satco has active technical support and encourages you to contact them to address any of your issues with their products.

  • You can also contact their support team for any other queries or concerns on their support page by providing the information asked there. You will readily be assisted by their team.

Phone Number


Mon-Fri: 8:30 a.m. - 5.30 p.m.

Contact Address

110 Heartland Blvd,
NY 11717.

What is covered under the Satco Warranty?

Satco provides protection against defects in workmanship or material used in the products for the average rated hours of the product’s designed specification. The warranty will become invalid when the product shows signs of utilization other than the intended purpose and improper installation (which is given with the package). The warranty period of Satco falls between 2-5 years, based on the products and their normal use. You can refer to their warranty page to know this timeframe for your products.

  • 3-5 - 5-Year Warranty - For Light Emitting Diode (LED) Bulbs - 10 Hours of use per day.

  • 5-Year Warranty - For Hi-Pro Light Emitting Diode (LED) Bulbs.

  • 5-Year Warranty - Outdoor LED Fixtures, T5 LED Bulbs, T8 LED Bulbs.

What is NOT covered under the Satco Warranty?

Satco warrants for all the defects when the products are used in normal and recommended use. The warranty is solely for the original purchaser. Defects due to improper installation, set-ups, or usage are not covered by this warranty. Satco doesn’t offer any protection against misuse, abuse, accidents, alterations, electrical current fluctuation, negligence, and mishandling. Also, they are not liable for consequential or incidental loss or damage which includes labor costs associated with the replacement or repairs. The warranty will be invalid, in case of any unauthorized services.

About Satco

Satco is a leading producer and supplier of lighting solutions which includes bulbs, functional, decorative, and task lighting. They have been around for a long time and have a great reputation for providing the best lighting solutions. Their products are known for their efficiency and modernity-infused innovation. They strive to offer the highest quality in all of their products. That’s why they can stand by all of their products.

Products of Satco

LED Incandescent Island Pendants Tape Lights Track Lightings Switches & Accessories

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Satco logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Satco.