Step 1:

  • Prior to initiating the warranty registration and claim process, it is recommended to gather all necessary information.

  • To do so, one should visit the Runtal website, which can be accessed through a web browser either on a desktop computer or a mobile device.

  •  It is recommended to locate a section of the website dedicated to the registration and claim of warranties.

Step 2:

  • Go to the product registration page on their website and fill out the form with all the info you need.

  • Make sure you get a copy of the receipt or invoice you bought so you can keep it with you when you submit a warranty claim.

Step 3:

  • If you experience any difficulties during the warranty period relating to your Runtal product, please proceed to the warranty claim section of the Runtal website and follow the instructions for initiating a warranty claim.

  • Please provide all relevant information, including product information, purchase information, and a detailed description of the problem you are facing.

  • Please submit the claim and await further instructions from Runtal customer support.

  • During the warranty process, Runtal may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually five years for all products.

Runtal Warranty Period:

  • All Runtal products carry a 5 years limited warranty.

Runtal Contact Information:

Phone Number

+1-800-526‐2621

Contact Address

Runtal North America Inc,
PO Box 8278, 187 Neck Road,
Ward Hill, MA 01835.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Runtal warranty hassle-free.

What is covered under the Runtal Warranty?

If you buy from Runtal, you'll get a warranty that covers any defects in materials or workmanship. It covers your product for as long as it's used and serviced without any issues. Depending on the product, you can get up to 10 years of coverage. If there's a defect, you can get it fixed or replaced whenever you want.

What is NOT covered under the Runtal Warranty?

Runtal warranties cover a lot of things, but there are some things they don't cover. For example, if it's installed incorrectly, if it's damaged by misuse, if it's been neglected, or if it's made without proper repairs or modifications, the warranty won't cover it. It won't cover normal wear and tear either, or cosmetic damage, or even accidental or consequential damage. Plus, it won't cover issues that come from using incompatible accessories or parts that aren't from Runtal. It's important to read the terms and conditions carefully to make sure you get the full coverage of the warranty.

Products of Runtal:

Our claim assistance covers all Runtal products, including:

Product name
Runtal Radiators
Towel Warmers
Baseboard Heaters
Electric Panel Radiators
Steam Radiators

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Runtal logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Runtal.