3 Simple Steps for Razer Warranty Claim:

Step 1:

  •  To register your produvt, Create an account by entering the necessary information. If you do have an existing account, log in with your credentials.

  • Once you are logged in, go to the "support" or "warranty" section of the Razer website. Depending on the layout of the website, this section may be located in the header or the footer menu.

  • Keep your Razer purchase receipt and serial number with you at times. This information will be requested during the registration process and the warranty claim process.

Step 2:

  • Identify the registration option for your Razer product and click on it.

  • Provide the required information, such as the serial number, and purchase details. Follow the instructions provided on the screen to finish the registration.

  • Once the registration process has been completed, it may be necessary to confirm the warranty period associated with your particular Razer product. This can be done either on the Product Registration page or via a confirmation email.

Step 3:

  • To initiate the return of your product, please get in touch with their support team to secure a Return Merchandise Authorization Number ("RMA Number") and the address for Razer support.

  • Ensure that the RMA Number is prominently displayed on the exterior of the package. Inside the package, include a valid Proof of Purchase along with an explanation for the return. Dispatch the product, along with the RMA Number and valid Proof of Purchase, to the Razer support address furnished by Razer's customer support.

  • During the warranty process, Razer may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1, 2, 3, or 5 years.

Email Support

Community@razer.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-855-872-5233

Place a call to get more support for warranty claim

Chat or Submit a Claim

If you have trouble contacting Razer, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Razer Warranty?

The Razer brand warranty typically covers manufacturing defects and malfunctions in their products for a specified period of time, usually 1 year from the date of purchase. The warranty provides repair or replacement of the product, depending on the nature of the issue.

  • 1 year warranty on for Razer laptops 2021 and older models, phone and phone accessories, Edge gaming handhelds, mouse mats, monitors, speaker systems and Broadcaster devices, routers (excluding Singtel),wearable air purifiers, gaming accessories and rechargeable batteries for wireless devices.

  • 2 years warranty on Razer Headsets, Earphones and Earbuds, Fan and RGB Controllers.

  • 3 years warranty on Razer VIP Mini Signature Edition and Gaming Chairs.

  • 5 years warranty on Razer Katana Power Supplies.

What is NOT covered under the Razer Warranty?

The Razer warranty shall not provide coverage for: Accidents, misuse or unauthorized modifications; Improper installation; Normal wear and tear; Cosmetic damage; Loss of data, third party software or peripherals; Damages caused by other Razer products; Expenses associated with shipping, handling or customs fees associated with repairs or replacements.

About Razer

Razer is an industry-renowned brand that has had a considerable influence on the gaming world. Its sleek design and innovative technology have earned it a reputation for providing top-of-the-line gaming peripheral and system peripherals. The company's products, ranging from gaming mice and keyboards to headsets and laptops, are designed to improve the gaming experience through precision, responsiveness and durability. As a result, Razer's products have become a favorite among both professional and enthusiast gamers. With a commitment to innovation and pushing gaming hardware to new limits, Razer has established itself as a pioneer in gaming technology.

Products of Razer

Razer DeathAdder Elite Gaming Mouse Razer BlackWidow Chroma Mechanical Gaming Keyboard Razer Kraken Tournament Edition Gaming Headset Razer Naga Trinity Gaming Mouse Razer Blade 15 Advanced Gaming Laptop

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Razer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Razer.