• 17 Jul, 2023

Stanley warranty claims can be comparatively easier than any other products in their market. Let us know in detail!

3 Simple Steps for Stanley Warranty Claim:

Step 1:

  • The website of Stanley is user-friendly and provides you with crystal clear directions and separate tabs for each of your questions and needs. This makes it easier for you as a customer to do any process without hassle including warrant claiming.

  • First of all, You will have to create a user account on their website by providing all of your necessary details including first name, last name and working email address along with the country of your residence.

  • Next, You should upload all the necessary details of the product to apply for the claim. Model, serial number, date of purchase and location are the very important details you must make sure it is right.

Step 2:

  • Stanley provides their customers with different warrant claim periods according to the product and its usage. Hand tools, landscaping & garden tools along with tape measures have a limited-time warranty according to the product description while lasers & laser distance measurers have 2 years(30 days money back) and stud sensors have one year warranty.

  • All of their warranty claims are subjected to strict evaluation and procedure of the claim. It is because each product has a dedicated claim type which may not be applicable to other products.

  • Unlike other brands, You don’t need a purchase receipt for claiming the product, only the serial number and other necessary details are more than enough.

Step 3:

  • They have a dedicated contact us page to know in detail about any of your queries and concerns. You will have to enter all the necessary personal details and know in person about anything you wish to know from their experts. You can get to know everything from general enquiries to even claiming warranty in detail.

  • Their support page is designed to direct you to find the retailer near you, the authorized service center near you along with other necessary details.

Email Support

StanleyToolsCustomerCare@sbdinc.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-800-262-2161

Mon - Fri: 8 am -5 pm EST

Contact Address

1000 New Stanley Dr New Britain,
Connecticut,
U.S.A.

What is covered under the Stanley Warranty?

Stanley provides us with an honest claim option that covers anything that is promised for the particular product. The customer will get legal rights on the claim according to the product description. The company is open to repair any product that is reasonably defective without cost. They also have policies to replace such tools or even refund the purchase price. Lessing the amount for depreciation in exchange for defective tools can also be expected.

  • Laser & Laser Distant Measures - 2 Years Warranty.

  • Tape Measures & Hand Tools - Limited Lifetime Warranty.

  • Mechanical Tools - Full Lifetime Warranty.

What is NOT covered under the Stanley Warranty?

Stanley provides lifetime warranties because of their confidence in the quality of their products. You must have a strong reason for your claim. The warranty claims exclude all consequential & incidental damages. Only products with faults in workmanship and materials are eligible for the claim. Improperly used, altered and products handled without care and maintenance will automatically be rejected for the claim.

About Stanley

Since their establishment back in 1843, They are the preferred machinery company for many of the professional contractors and accomplished homeowners. Quality, reliability, innovation, and value provided by this esteemed firm can be rarely expected from other companies. They are trusted worldwide for their accuracy and dependability. Stanley is actually the first name in the tape measures market. Continually testing, designing, and improving their products to ensure quality and maximum functions has helped them achieve the feat. The company is proud of its contribution to building, repairing and protecting our world with its innovative products.

Products of Stanley

Stanley 65-Piece Homeowner's Tool Kit Stanley 25-Foot PowerLock Tape Measure Stanley 20-Ounce FatMax Xtreme Claw Hammer Stanley 4-in-1 Pocket Screwdriver Stanley 24-Inch Box Beam Level

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Stanley logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Stanley.