3 Simple Steps for Rogerseller Warranty Claim:

Step 1:

  • When you are about to claim the warranty, your first job is to contact the customer support team by completing the form, which has details that should not be missed, such as your name, email, contact number, and postcode.

  • Expeditiously, one of the representatives from the customer support team will call you regarding the inquiry that you have submitted in the form. They ensure that every customer receives the best service.

Step 2:

  • Service calls can be booked by contacting the service department either via email or phone on weekdays at fixed working times. The FAQs section is like a single solution to all questions.

  • The service is accessible for products, whether they fall within or outside the warranty coverage. The service department will get in touch with the supplier/manufacturer on your behalf.

Step 3:

  • Natural disasters or unforeseen events beyond the control of the manufacturer, like flooding, lightning, hurricanes, earthquakes, or other acts of nature, are excluded from the warranty scheme.

  • Normal wear and tear, along with scratching, denting, rusting, spotting, discoloration, or tampering, are also not covered under the warranty.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+61 02 9694 0000

Place a call to get more support for warranty claim

Contact Address

18 Danks Street,
Redfern, NSW-2016,

What is covered under the Rogerseller Warranty?

The warranty applies to products that experience operational failure or defects within the warranty duration, under typical usage conditions, due to material or workmanship faults. Rogerseller may, at its discretion, either replace the product or its components, or repair the product or its components using new, pre-owned, or reconditioned replacement parts.

  • 2-year manufacturer warranty on Dimplex 2kW Opti-MYST Portable Electric Stove WLL20-AU, Vintec 50 Bottle Dual Zone Wine Storage Cabinet VWD050SBB

  • 5-year manufacturer warranty on Liebherr 248L Integrated Freezer SIGN3576LH

What is NOT covered under the Rogerseller Warranty?

The warranty excludes coverage for any alterations, modifications, or disassembly of the product. It also does not cover instances where the product is used in a manner inconsistent with its intended purpose or contrary to the provided instructions, including maintenance guidelines. Additionally, the warranty does not extend to cases of abuse, misuse, negligence, deliberate damage, or vandalism. Corrosion resulting from environmental factors or chemical treatments, as well as damage caused by fire, accidents, theft, or while the product is being transported, is not covered. Furthermore, damage from external sources such as blown fuses, power outages, or faulty installations is not included.

About Rogerseller

Since 1895, Rogerseller Australia has meticulously selected a collection emphasizing timeless designs and durable craftsmanship, enriching both the bathroom and kitchen spaces. Renowned designers and architects covet their product range for its forward-thinking design ethos. With an unwavering dedication to excellence and a keen eye for aesthetic sophistication, discover inspiration in the Rogerseller selection to bring your design aspirations to life. Committed to delivering unparalleled service and trusted guidance, Rogerseller ensures a world-class experience for its customers, offering invaluable advice for every home.

Products of Rogerseller

Cooktops Dishwashers Freezers Refrigerators Coffee Machines Washing Machines Dryers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rogerseller logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rogerseller.