When you are about to claim the warranty, your first job is to contact the customer support team by completing the form, which has details that should not be missed, such as your name, email, contact number, and postcode.
Expeditiously, one of the representatives from the customer support team will call you regarding the inquiry that you have submitted in the form. They ensure that every customer receives the best service.
Service calls can be booked by contacting the service department either via email or phone on weekdays at fixed working times. The FAQs section is like a single solution to all questions.
The service is accessible for products, whether they fall within or outside the warranty coverage. The service department will get in touch with the supplier/manufacturer on your behalf.
Natural disasters or unforeseen events beyond the control of the manufacturer, like flooding, lightning, hurricanes, earthquakes, or other acts of nature, are excluded from the warranty scheme.
Normal wear and tear, along with scratching, denting, rusting, spotting, discoloration, or tampering, are also not covered under the warranty.
2-year manufacturer warranty on Dimplex 2kW Opti-MYST Portable Electric Stove WLL20-AU, Vintec 50 Bottle Dual Zone Wine Storage Cabinet VWD050SBB
5-year manufacturer warranty on Liebherr 248L Integrated Freezer SIGN3576LH
18 Danks Street,
Redfern, NSW-2016,
Australia.
Let Warranty Valet assist you in claiming Rogerseller warranty hassle-free.
The warranty applies to products that experience operational failure or defects within the warranty duration, under typical usage conditions, due to material or workmanship faults. Rogerseller may, at its discretion, either replace the product or its components, or repair the product or its components using new, pre-owned, or reconditioned replacement parts.
The warranty excludes coverage for any alterations, modifications, or disassembly of the product. It also does not cover instances where the product is used in a manner inconsistent with its intended purpose or contrary to the provided instructions, including maintenance guidelines. Additionally, the warranty does not extend to cases of abuse, misuse, negligence, deliberate damage, or vandalism. Corrosion resulting from environmental factors or chemical treatments, as well as damage caused by fire, accidents, theft, or while the product is being transported, is not covered. Furthermore, damage from external sources such as blown fuses, power outages, or faulty installations is not included.
Our claim assistance covers all Rogerseller products, including:
| Product name |
|---|
| Cooktops |
| Dishwashers |
| Freezers |
| Refrigerators |
| Coffee Machines |
| Washing Machines |
| Dryers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rogerseller logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rogerseller.