Step 1:

  • Check out Rheem's website and find out the model and serial number of your product. Head to the warranty section and click the product registration page. It might be labeled "Product Registration".

  • Make sure you fill out the form with all the info you need. It should include your name, your contact info, the model of the product, the serial numbers, the date you bought it, and the receipt or invoice you used to pay for it. 

Step 2:

  • Make sure everything is correct before you submit it. Click the button to submit it. Once you do, you should get a confirmation text or email saying you've registered your product. Keep that for later.

  • If you have previously registered your Rheem product and wish to confirm the terms and coverage of your warranty, please select the relevant product category on the right to begin the verification process. You will need your serial number for authentication.

Step 3:

  • If you need to apply for warranty service, check out the info you'll get when you register. You'll need to get in touch with Rheem customer support, give them the details, and follow their instructions on how to start the warranty claim. 

  • Keep in mind that the process might be a bit different depending on where you live and what kind of product you have. If you're having trouble, check out Rheem's website or call customer support.

Rheem Warranty Period:

  • Lifetime warranty on Rheem Marathon water heater

Rheem Contact Information:

Phone Number

+1-770-351-3000

Contact Address

1100 Abernathy Road, Suite 1700,
Atlanta, GA-30328,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Rheem warranty hassle-free.

What is covered under the Rheem Warranty?

In general, Rheem warranties provide coverage for material and workmanship defects in specific components of their products. The duration and conditions of coverage may vary depending on the type of product and its location.

What is NOT covered under the Rheem Warranty?

Typically, the warranty excludes coverage for damage or malfunction resulting from improper installation, misuse, insufficient maintenance, unauthorized repairs or alterations, natural disasters, power disruptions, or water conditions exceeding warranty specifications. Additionally, it does not cover accidental or consequential damages, labor costs for replacements, or damage from water leakage.

Products of Rheem:

Our claim assistance covers all Rheem products, including:

Product name
Air Conditioners
Cooling Coils
Air Handlers
Heat Pumps
Solar Water Heaters
Boilers
Oil Furnaces

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rheem logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rheem.